Denny's

Either racial discrimination or just plain bad customer service. On 4/9, my two young boys and I stopped by Denny's for breakfast. The waiter asked how many and took us to our table. He didn't say hi or welcome. A few minutes later, I was ready to make my order, he told me to wait, a pair of Hispanic gentlemen came in, he sat them down, said Hi to them in Spanish with a smile, went back to the kitchen and poured them coffee and got their order, and then came back to me for my order. The Hispanic pair received their breakfast and the waiter exchanged pleasantries several times. My boys and I received our meals a few minutes later. During our time eating, the waiter came back to the two Hispanics and poured them additional coffee and checked on other patrons but never asked how our meal was or if we needed anything else. When we were done eating, he dropped the bill on the table, said I can pay at the counter when I was ready (his body facing away from me when speaking), and walked away. Again, he didn't say how was your meal, do you want dessert, nada. Before I left the table, I had my boys pile the plates, utensils, wipe the table, and made sure we left the area as clean as possible. Something our family does every time we eat at a restaurant. When I went to the cashier, she didn't look at me, didn't ask me how my meal was, nothing. Just told me how much I needed to pay and that was it. Wow, just wow. I mean, the employees were not rude but just the lack of professionalism and customer service as completely absent from this place. Food was good though. Unfortunately, I'm not coming back.

How does a 24 hour restaurant schedule just 1 server on a Saturday night… I’m kinda confused! The server also told us it would take her an hour to take our order, she handed us our menus & told us to seat ourselves. Perhaps this location should re-evaluate their hours of operations & schedule their staff accordingly to ensure they can still deliver the quality of service a customer deserves when choosing to dine at your location. Just wow!!

When it comes to restaurants, we tend to focus on the basics; cleanliness and the taste of the food. This Dennys hits those marks solidly across the nation and it's no surprise that they're up to standard here. The reason for the 5 stars is the staff. As I eat my breakfast I'm watching a one woman show greet customers, take orders, and clean tables, all while smiling and giving her customers a great experience. So come in and say hi to Kacie.

Love This Place!! We arrived around 3:45am at our local Dennys and could tell they had one hell of a night. The waitress and a new waiter had a large group of teens and bustling tables all night , the waitress greeted us and as we waited to be seated (which wasn't long at all) the new waiter eagerly approached us with a smile seated us and grabbed our drinks and prepared everything for his lead TOP NOTCH! He helped her with us, so she could tend to others and end of night tasks, while performinghis duties.There was a table with a vegan friendly issue, waitress handled it very smooth and professionally WELL DONE!Our food was so AMAZING!Hats off to the cook!Our waitress and waiter are EXCEPTIONAL!! Waitress felt she didn't do great, but she was FABULOUS!! The new waiter and her worked together seamlessly and stepped up big time! Thanks for all your hard work, you made the difference and we definitely will be returning!!

12hr shift and no lunch because Denny's is overworked and can't deliver to patrons. Waited 45min, 15min past the end of my lunch break craving a slamwitch only to have to leave when I realized the dude sitting next to me at the bar waited an hour for his food... I overheard a waitresses saying they aren't going to seat people they don't want to seat. So I watched the wait staff and noticed them not expediting food to the tables correctly and serving food to tables not in their areas. Then noticed other customers getting up leaving, and 10-15min later walk across the parking lot with burger king bags and eating that in their cars. So, after waiting for my food for 45min, I walked out too. I want a slamwitch but I don't think I'll ever get to try it, I don't think I'll eat at a Denny's again unless I have to.