Very nice and helpfull staff! 👌👍Carol from the plants was very nice and explained me all that I needed to know about the plants I bought today.
Also, the way she displays the plants is eye catching and not only that she said she is trying to display the plants that can be planted together. Very ple
Good stock, helpful staff just a large building work makes it difficult to get in and out of the car park at the moment. We almost missed the entrance!
I make at least one visit a week. Staff are friendly and knowledgeable. Prices are decent. Discounts and rewards are very worthwhile
Excellent customer service from both floor mangers today's 👍I had an issue with a paint purched 2 weeks prior which wasn't upto the job at hand UNFORTUNATELY.. but the lovely lady and gent were more than helpful with the issue. Top quality service larkfiekd B N Q
Miles better now they’ve added self checkout tills that accept Apple Pay. Normally well stocked and tidy.
Very helpful staff, especially the manageress (Jessica) and got just what I required.
Good shop, not too big as to get lost and products are easy to find. Staff friendly and helpful. Just what you need!
Update 2023 July
This B&Q now has self service check outs. Some Garden plants seem to be competitively priced. Helpful staff at the new checkouts.
Great range of products. Order and pay on line via Top cashback to get money off.
Staff are very helpful. Even at 8.30am I was greeted with smiles and a very helpful young man happy to assist loading my car up. Not sure how I'm getting 100l of compost out again but ill think on that 😂
Fairly good selection of paints and fertiliser. Main reason I gave you 5 stars is Sasha and Martine (Canadian lady) they were lovely such an asset to your company. Friendly and approachable, made my visit. Thank you.
Visited yesterday and just wanted to say how delighted I was with the friendliness of the staff. It makes such a difference to have helpful staff like Sasha and others who go out of their way to help customers search for items and provide useful tip3. Thankyou.
Actually not a bad store. The staff are basic but nice people, they actually seem to care about giving help.
The management are obviously trying new ideas relating to the "customer experience" anyone with a brain can see through that but it's nice that B and Q Larkfield are trying. The best diy stor
Much larger than Maidstone Town centre one, easy parking and access back onto the main road. Found what we wanted and plenty of choice.
Visited for first time in a while and was impressed. Plenty of parking as usual but what was noticeable was inside. Generally well stocked but for some reason everything seemed just a bit tidier. Plant section well stocked and plants all looked good. Staff are lively as usual.
Quick and easy self service checkout and plenty of parking.
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