Naz Khati
I must say, this is by every standard the best GELATO we have ever tried!
They got a wide range of ice cream flavours to choose from. I love the fresh baked cookie dough and waffles with fresh fruit as topping.
Inside the shop, it's beautifully decorated and clean and the staff is brilliant.
The price is also very fair compared to others!
Jessica Willmott
Very clean, the staff were friendly and the service was speedy. I had a kinder bueno crepe; it was gorgeous! I like the fact the drinks are in glass bottles - very retro and added to the classic parlour feeling. The food is good value for money and tastes delicious!
Mutkeel Hussain
We live next door to the place. I recently caught them on a bad day as their cookie dough wasn't quite what I expected. I usually get my desserts from this place, their food quality is usually at a high standard. Plus their customer service is number one I highly recommend as my experience was wonderful :)
S Khan
Awesome Cookie Dough with ice cream... I'm hooked on big-time... yet to try Waffle was looking awesome..
Luke Green
Great Desserts, was surprised at the amazing customer service, the staff was all very respectful and handled everything very well.
The food was by far the best part, delicious every single item, can't wait to go back!
10/10 would eat again.
Noor
Wow!
Heaven at the Heart of Town. The only dessert parlour in Leicester with the widest variety of Gelato Ice Cream which are also “made fresh in the Shop.” Not only that, they cater for Vegans. The Vegan Cookie is absolutely remarkable (if you are vegan). Staff are nice and helpful and the shop is clean with explicit decor.
Best Experience! Absolutely recommend. If you ever go on the weekend, it does get busy but it’s definitely worth the wait 👍🏻
Lorraine Johnson
excellent. i was served by a young girl named iesha. her mannerisms and service was outstanding I will definently go again. i got to try before I brought and have to commend the service and generosity of my order. see you soon
Hasnein Rajani
After having a very poor experience at Creams, Sundaes Gelato turned that frown upside down! Maybe smaller and not as fancy compared fo Creams, but excellent customer service and good dessert! What more can you want? The Coffee Bean Frappe was amazing, a must try if you love coffee!
Connor Nagle
Excellent food and customer service. Ordered through just eat and we were deliver cold food late, however after a quick phonecall they delivered fresh and hot waffles instantly, brilliant service
Ali Khan
Very good. Great choice. Staff really kind. Witnessed a staff member give a free Ice cream a member of the homeless. Amazing staff.Their customer service is number one I highly recommend this place for everyone wonderful :)
#nomyali
Claire Greatorex (Bear)
Lots of flavours of gelato and sobets to choose from you will be spoilt for choice. Very clean and plenty of places to sit. You can have sundaes, waffles, crepes and just scoops of gelato. Fairly reasonably priced. Drinks also available along with cakes too.
Andrew Brown
Went in tonight with my family and as I only like one of the sundaes I was upset that they didn't have any of that ice cream. So I said I would have pancakes no there was a twenty minute wait !!!!!!!!! What the hell is going on here an ice cream shop with no ice cream and a twenty minute wait for pancakes. This place has gone downhill. The service used to be amazing now it's awful don't bother coming here they need to learn to bring all drinks together not in dribs and drabs I think things need to change otherwise that's four customers they will lose
Chris Townsend
Thus is normally great place great price but this time the hot chocolate was hardly warm let alone hot but still drank it never complained has I did drink it
Ekta Singh
Absolute delight to take your kids to Whippe Gelato, my kids just love it . Friendly staff, great service & amazing desserts.
Ravi Seth
One of my fave gelato places. It has to be salted caramel, and cookies and cream every time !
Annabell Phillis
Great ice- cream, less lashes and long nails for staff would be good, otherwise great service all round. We will be back! �
Rajan Reuben
Good quality and different flavour ice creams under one roof. Plenty of space to sit and relax.
Julia Rubasenko
New name and new decorations, but still rubbish customer service... even worse then before(( absolutely unfriendly and indifferent stuff((
Rose Allana Jobling
Staff are super helpful and checked up on us multiple times. Offered great advice on vegan alternatives (also offer so many vegan alternatives such as the sorbet, vegan waffles and crepes) ☺️
Ian Cooper
5 staff behind counter but no one on floor taking orders......gave up and went where service to customer comes first!
Nimesha Gohil
I went couple of weeks ago. The service was slow even though there was only myself and my husband to serve and there was 6 staff members on. Asked for an extra scoop of gelato which we paid for was only given a tiny amount. The waffle we ordered was nothing special would not go back there and would not recommend.
Jo Teagle
What a beautifully set out, friendly establishment. Choice is out of this world, and very reasonably priced.
Staff are all friendly and attentive, the customer service is excellent.
Having two huge scoops of salted caramel & pistachio, I thought I would stuggle to finish it, but it was so delicious I managed it. There was o sickliness either. Definitely recommend this place to everyone. Well done to all involved. 11/10!!
Dave Blackwell
Visited here today, there was 6 staff behind the desk only 1 customer in front of us. We Waited nearly 15 mins and still hadn't been served or spoken to by any member of staff so gave up. Hope the guy who went to buy some red bull rather than serve us is feeling more like working now. Considering the competition this place has in the city centre customer service should be top of the agenda! Staff clueless. Won't be coming back.
Kiran Jethwa
Been here three times in the last 1-2 months....great service, great waffles, great cocktails, great sundaes, and great tea! Overall excellent....can't wait to go again!!!
Freaki Deaki
The food was fabulous, the staff not so good. It was really disorganised when we visited. There was a large group of people there, no one knew where we should queue, people were just standing around doing nothing. Our order was then wrong when we got it, and the person serving was less than helpful.
All in all a rather frustrating / annoying experience
Ibzy Wally Mohammed
Good service and desserts were all on point
Zuber Omarji
Absolutely outstanding , I can finally say the best GELATO in Leicester , great decor ,excellent staff , great variety and definitely not over priced , if you haven't tried get yourselves down there . You don't know what your missing :)
Amanda Sluggett
Lovely food and coffee. Very friendly staff. Will definitely be coming back x
Sohaib Nawaz
I went there yesterday for the first time since they opened. Fast and friendly service and the cappuccino and ice cream cake were both delicious. They do really good deals too and have a big selection of desserts along with other items. Definitely worth a visit if you still haven't been.
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