Really need to wash tables after being used by customers and sweep the floor. Customers don't want shoes standing in other people's food mess.
An extremely busy Costa. Staff are brilliant, service is quick and efficient. Tables were cleared quickly. Food and coffee is consistently good, you know what your getting.
Busy at the till point so clearly popular, but all staff were working hard, served very quickly once ordered, loved that there are reduced items in the lunch fridge. My table was clean and staff cheery and helpful.
Lady, name badge may have said Jessica? Unsure. She got pulled off her break by what appeared to be a complaining customer who asked her to sit down and listen to her thoughts on the wrong ways they were doing their job (overheard something about her views on ‘tables not being cleaned’ bearing in mind customers were helping themselves to tables that had only just been vacated by someone not even out the door yet so no time for staff to clear, let alone clean). Your staff member was amazingly calm and dealt with this lady so professionally, despite her suggestions that I know as a waitress are not always possible during busy times and in this type of fast paced cafe are inevitable.
Coffee was lovely & croissant was fresh, tho a little burnt on top. Service with a smile! Only disappointing thing was the seating. This branch doesn't have have any of those nice cosy armchairs that other branches have.
Karl was super friendly and made me a great tasting oat milk cortado!
Pamela “Misty” Ringrose
+4
Good quick service polite staff. Place wants brightening up comes across as basic & a little depressing. The other one near Old Debenhams has had a refurbishment & is lovely & cheerful with modern colourful comfy seating.
Only downside with that one is the fact of only one toilet (out of two) because been out of order for 3 weeks!! In a row! Not good Costa & essences not topped up!
Love it!! Best cakes and coffee out of all the coffee shops. Can't beat a Costa!! Wish they would bring back the goats cheese sandwich though 👌😁
The staff are so friendly in here.Good selection. of food.Also very clean
Very pleasant staff behind the counter this morning. Good clean Costa, relaxing location to plug in your computer and spend a few hours with a large cuppa
Love a good Costa- who doesn't?!
Seating area is set out to allow for social distancing, only concern is the number of people who walk through to use the loo who aren't using the cafe significantly increases the chances of infection.
The queue took ages but with the distancing and numbers they're trying to get through that was understandable.
Nice coffee, friendly staff.
Pop in here regularly and the staff are lovely as is their manager, Jess - so much improved since the former manager was there who was not a Mr Happy type. I miss Dylan, a barista who's moved on but who used to make a great latte and was always cheerful which is what you want on a morning.
I do come here usually on a weekly basis, but I have to say I do love coming here the staff are lovely and they make a mean small mocha.
Went in with my daughter this afternoon after her dentist appointment. Had an embarassing situation but the girls in there were so kind and lovely What a credit they are to your company. Staff like this should be treasured. Thank you xxx
An error has occurred! Please try again in a few minutes