Grata Bar & Lounge

We got there sat down. People that came in after us got helped while we sat. They had one waitress who also was the only person who could write keno. While 5 people stood behind the bar doing nothing. Needless to say we left and came to Cappys. Don't waste your time. No one cares if your there or not. We tip well. But they won't ever get a dime from us again.

Went back in with my gift cards, was told “the black ones don’t work here anymore.” That’s 3 different times I’ve been told something else, management has no idea what they’re doing. Such a bummer, this place used to be the best…I understand the price raises, but the lack of knowledgeable employees and managers now…it’s turning into a downtown bar. Just sloppy.

Used to be our go-to place on Wednesday nights for Bingo. Could take a few bucks off our group meal by winning gift cards and have a fun night. But for coming on 2 months their gift card system has been “down” and they now just give out the extra used stuff they have lying around in the back. It smells a lot more like management being cheap given the time length it’s taken to “resolve” the problem. Complaining about free stuff sounds bad, but we can’t even use the gift cards we had saved up from before. Given how inconsistent the food can be depending on who is in the kitchen, our group has turned off to a fun place previously.

We have gone to Grata 20 times and never had such poor service. The server was too interested in arranging tables, rolling Silverware and finishing duties. Took 25 min to get a bloody Mary (if that is what is was! She did not stop to tell us what was special and dropped her phone at our table on the floor twice. We love the food at Grata, but not sure we will go again. The chicken salad sandwich which was dry and more nuts than chicken. So we don't know if we will be back again. Sorry Cindy Maser