Monika at Smithdown road Pizza Hut is a credit to your company. That lady needs a raise!! Initially I called up after an online order and she happily arranged my request to add jalapeños to my pizza and have delivery rather than collection (which I selected in error). When the pizza arrived one of the pizzas was half and half margarita/pepperoni. I called her back and said I’d ordered Hawaiian not margarita. She politely asked me to check my order, which I did, and in fact she was right. I ordered the wrong pizza. I went back to the phone and admitted it was my fault, yet she insisted they send out another pizza with the order I originally wanted. Even though I messed up!! She was just happy to be spoken to with dignity and respect, which was humbling for me. I was shocked at how great she was and literally would make me choose and recommend this Pizza Hut all the time now. Thank you Monika!
The friendliest most beautifully souled staff in any pizza place I’ve ever known, the pizza is made with love and care, the garlic sprinkles are like fairy dust, I’m now a regular customer and I tell everyone I know that dominoes and papa johns is garbage compared to the god worthy creations these artists produce.
Really quick service, and great pizza. Pizzas usually arrive within 30 minutes, even at very busy times.
Note: my previous review (from 2019) was very negative, but it's massively improved since then. If you haven't been here recently, I'd give them another try.
Surprisingly good pizza! I'm not normally a big fan of pizza hut but I've got to say that this time was a much better experience than I've had in the past. Ordered the large pepperoni pizza and was delicious! - An absolute steal at £7.
Everytime I go in there they make the best pizza's when you can choose anything too have.
Use this Pizza Hut regularly, always quick delivery (unlike other takeaways)! Always hot and great customer service, and of course, delicious pizza! Keep up the good work!!
JCJ. Liverpool.
Prompt , quick and charming personality.
Ordered 2 pizzas for collection - got them home and one was the wrong toppings - phoned up and they sent out a replacement ASAP - Plus, both pizzas were delicious - won't hesitate to use again :D
Great for collection. Not good for delivery.
Tip always ask them to put it back through for a couple minutes to brown the cheese. A lot nicer !
Great for collection. Not good for delivery.
Tip always ask them to put it back through for a couple minutes to brown the cheese. A lot nicer !
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