This was our second visit to The Chesterfield for High Tea. The first visit, the food and service was excellent.
The food was lovely this visit but they struggled with the service. First visit our plates of food were refilled a couple of times as were our pots of tea. This visit we had to chase a plate refill for sandwiches and instead of bringing a new pot of tea, it was just refilled with hot water. For £50 per person, it was a bit of a disappointment unfortunately.
Because there was such a difference in service levels between visits I'm going to put it down to them having an off day. I'd still recommend.
Went here with a large group for high tea. Food was lovely - sandwiches, sliders, scones and sweets. The special Christmas blend tea was fantastic. The service was a bit harried and we had to go find staff to refill tea pots. Been here before and the service was far superior in the past. I am going to assume they were just having a rough day. I would recommend it overall.
We came for the lovely afternoon tea 🍵. The staff were very attentive . The tea had gluten free options that one of us needed and because the staff had forgotten about it they brought an extra tray for us. At the end the offer 50 g of sweeties to take with you . The food is amazing and you have to try the different flavours of tea
Went for afternoon tea. Purposely booked it because it was one of the few places in London with outdoor afternoon tea. A day or two prior to they called to confirm my reservation and confirmed with me I'd prefer outdoor seating & that they'd try to accommodate. On the day of, despite no rain or inclement weather, the outdoor seating was closed. If I had known outdoor seating would not be available I would not have gone. Even if that was a possibility, I wish they had told me on the call I had to confirm my reservation. I assumed it would be open and maybe full and would have gladly waited, but did not assume it wouldn't open at all.
Overall, though, very nice service (the staff stayed fully masked & upon leaving our table I did, also), refills offered for everything (though a limited tea menu) and a very beautiful space but if you want outdoor afternoon tea, try Dalloway Terrace instead.
Serkan and I attended yesterday and were taken care of by Eleonora and co. Eleonora went above and beyond and was an absolutely delight. We had an amazing experience and would highly recommend to anyone visiting!
Fantastic from the minute we walked through the doors. Staff amazing, food was so good. Highly recommend.
Great afternoon tea they even made fresh vegetarian sandwiches for us. Service is amazing with very kind and attentive waitress, had a welcome drink and small candy bag before leaving. Their chocolate chips scones are delicious.
Great service
Great food
Great tea
And nice sweet gift on the way out
Some issues with reservation but solved by stuff
Great place
I gave 4* because there is always room to for doing better
This place is seriously good at afternoon tea. Having a unique theme is such a good way to separate from the thousands of other hotels that do this. We were lucky enough to go during the Original Sweetshop theme, and we got a complementary pick n mix at the end. The hotel, food, tea, service & decor was all sublime. Try the chocolate black tea for something different ☕️
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