Vapiano Bankside, Southwark St Se1

Stopped in for lunch with the family during Christmas week in December. We always make a point to visit a Vapiano when in London, and this location was convenient for our travels that day. The process is different than in the past, when one would go to the counter and place the order. Instead, all orders are done from the table. I believe this change is due to COVID protocols. We did have trouble with the ordering system. After scanning the QR code to get to the online order site, each of us (there were five) would get to the payment page and have failure. Initially we thought this may be due to our US cards (though one would think AMEX Platinum would work worldwide), but even my daughter had trouble and she lives in London. Reloading the page eventually allowed most of us to succeed, though it could take multiple tries. Two of the five eventually had to resort to having the staff come over and take the order and payment. One order (carbonara with chicken) came and, after taking a few bites, we quickly realized there was no chicken in it; staff was made aware and blamed the chef, though the dish was quickly replaced with another that was correct, so I believe it was not a chef error. All in all, we still love the food at Vapiano. I believe the experience is better when one can go to the counter and order food, and hopefully this will be returned soon. Best carbonara in London!

I have to say it first, thanks for being so respectful and caring for your customers Mr. manager. The food and environment was as good as Amsterdam and Germany but the way the restaurant manager treated us when we had problem with paying with their new method was just so respectful and i felt i have to keep it in my mind to write it down here. Well done Va piano for the tasty food, fair price and clean restaurant.

Amazing! This was my 3rd visit at Vapiano and 1st visit at Vapiano, Bankside at London. Had Salmon Carbonara Pasta 🍝, what a delicious one it was. The Cheese 🧀 added to the flavour of the Pasta. I like a bit spicy and I was satisfied with the spice level it had. Look to visit Vapiano again soon with other dishes 👍🏻 Grazie! 🇮🇪

Visited - 22/09/18 Atmosphere - spacious, well-lit, vibrant but music not too loud Food - chef makes the dish using the pasta you choose at the counter (tip: complementary bread available upon request), food served piping hot, fresh ingredients used, flavour is not too strong; student-friendly prices (+student discount) Service - friendly staff, convenient ordering system

Good place near the Tate Modern. A lot of space, good food, friendly staff, but if you want pasta - you'll need to wait in line for quite some time (hint is to order salad!). Tables and restrooms are not very clean though... This can be improved. You can take container for leftovers for free - it makes a lot of sense as portions are BIG!

a definite five stars. Vapiano deserves this rating as they ticked all my check list: good location, in my case we visited the London bank side restaurant branch, 90 B Southwark Street SE1 0FD London great interior decoration. great choice of food we have tried every type of their collection and they all taste great. kids and families will also enjoy the dedicated sitting layout. i would recommend trying this Italian cuisine if you haven't yet done so.