Mamounia Lounge Mayfair

Overall experience was great. Held a birthday celebration for a 40th in Mamounia Lounge personal Fucntion room. All my requests leading up to the event were supported and catered for with no issues. Gabriela was amazing with communication amd made sure enough staff was available to support the total booking numbers allowing service to be second to none. I thing I will highlight is that the kitchen staff need to be clear of instruction before taking taking actions. I informed that the birthday cake will only be presented and not cut. As a result of this Gabriela gave clear instruction and to keep the cake box, bit they threw it away.😔 Just 2mins of clear listening or re-checking the request could have prevented 15mins running around time trying to allocate a new box to put a whole cake into. However, staff are very polite and very accommodating. Thank-you Mamounia Lounge for making my uncle's birthday celebration a memorable one. 😊

The waiter was a lovely guy but everything seemed slow and we had to ask for a couple of things more than once, drinks took ages to come but were lovely and the food was good too but the mains came before our starter. Everything just felt a little slow but the staff were polite. It's expensive for what it is but I guess that comes down to location too. We didn't get desert, just had 1 starter, a platter for 2 and 3 cocktails and 1 lemonade and it was around £145