Tonkotsu Stratford

Beware of poor service, we arrived at this place at 1930 (latest) and the food had not arrived yet, it's currently 2030. This is unacceptable how bad this service is. They are also having lots of delivery orders in which they prioritized. Will update when the food actually arrives. Update: food arrived at 20:34. This was previously 1 star review but really appreciate the service afterwards and think it really was a mistake. Changed it to a 4 star as I no longer want to affect their rating.

Went here yesterday with a friend for a quick bite. It was absolutely delicious. I loved everything I got. I had the Prawn Ramen and the sea salt edamame. The edamame popped perfectly and had the perfect amount of salt on top, the ramen was warm but not spicy and delicious (especially with a few added drops of soy sauce). I had a small ramen and was absolutely stuffed, the portion sizes were great! The staff were super friendly and accommodating, they switched the broth in the ramen to a vegetable broth for me because I don't eat meat. The atmosphere was so warm and welcoming, the tables were a bit small though. Price to food was great, like I said the portion sizes were really filling. Food gets a 4/5 because my friend got the pork ramen and found the meat really fatty. (We don't like eggs so they got put in the waste pile!) Would definitely recommend and will be going again!

Our first visit. A good atmosphere and friendly staff. We sat outside, sadly currently roadworks 🚧 ongoing with a bit of noise. I’d say their starters and home made soft drinks more tasteful than the traditional ramen. We had the chicken chilli and Tonkotsu signature, a bit flavourless, oily with not a lot of condiments to taste the good flavour of a typical ramen soup. I’d probably continue returning to the Japan centre in Stratford for their brew, when winter comes. That is not to say it wasn’t a good food, we just hoped for more.

We had dinner and it was my first time eating here. We were directed to use a Qr code to order food and it arrived very quickly. The food was delicious, I really liked the King Prawn Katsu, my (Kakugiri) ramen was a nice portion but I had to add plenty of soy sauce to give it some extra hints. Great atmosphere and very polite member of staff. I will definitely be visiting again.

This branch is beautiful, it has a wonderful atmosphere. We wanted to sit outside but it was quite windy, so we decided to sit inside. The staff were very friendly and polite. I had been looking forward to trying the seafood summer special. It was not as great as I was hoping for, the seafood did not have any flavour. The sesame flavour on the ramen was quite enjoyable though.

Enjoyed our lunch very much. We preferred to sit outside despite no one else using the patio and they accommodated us. The food was good, and they had an offer on for a good deal for kids bento boxes, which we appreciated for the little ones. Kids loved their food and our ramen was good. We started eating before getting a photo of our dishes, but got shots of the kids. Patio was nice and not noisy despite being near a busy street. All in all, would go again if I were in the area, and the kids really liked their meals which was a win.

Its our first time eating here and were just glad that there is a ramen restaurant just beside Westfield. The atmosphere was great and relaxing. My partner loves there chili sauce We ordered Pork Gyoza Prawn Katsu Curry Tonkutsu Ramen Miso mushroom ramen The price was okay for 3 people They also have a clean restroom Will definitely go back

First time here and did not disappoint. Friendly face in Luka as we first entered. MarieAnne looked after us with Luka. Excellent customer service, super great banter with us and amazing recommendations on Sake. I manage big teams in Customer Service and I'd love to have people like them here. And on top.of all this? The food was bloody great. Going back as often as we can