Chrissy N
This place smells like heaven, the waffles, crêpes, ice creams, bubble teas, and a lot more things are made just in front of you, the presentation and the taste it’s mouthwatering and the design of the shop it’s beautiful, it’s glittery and fun. Recommend this place for birthdays, a place to take your loved one, family and friends.
It’s very affordable and you won’t regret it!
Love the waffles!
Maideline Aure
I visited here for a dessert after a meal out in the area and wished I had found this place earlier. Really good service and amazing dessert menu that offers many unique and tasty desserts that of what we ordered were very well presented and tasted lovely. Waffles, crepes, ice cream soda/floats, smoothies & something to please everyone on the extensive menu, even just a simple cup of tea or coffee. The venue has a clean look and consistent colour scheme with a warm atmosphere. Wished there were more of these about at this quality! Loved it.
Janeth Ortiz
Very rich desserts, a great variety.
The attention was very good and the atmosphere very nice.
My kids enjoyed it a lot.
Zakir Matin
Nice waffles n pancakes. Haven't tried the cakes.
The fresh vanilla ice cream is the best around!
Sabrina B
I like going here with the kids, friends or family they have a good range of lovely desserts & ice creams including waffles ,cookie dough etc. They do hot & cold drinks smoothies, milkshakes etc. They have toilets which are reasonably clean but sometimes its not. Some of the staff are nice & friendly. The only downside is that there are some fruit flies & that is very off putting when your trying to enjoy your dessert but don't let this deter you as its a nice place for desserts etc & depending on what time you go service can be slow. Go try it out.
Tate B
If you’re having a craving for sweets than Kaspa’s is the place to be! I’ve gone multiples times to different locations and each time I have so much fun with friends. You can drown your stress away in this sugar filled palace. The atmosphere is very fun. I have yet to be let down. There’s so many different kinds of desserts! There’s a flavour for everyone! The only negative is that sometimes my order is too sweet that I can’t finish it... so I just take it to go and enjoy it later!
South-ak
The food is delicious and decently priced.
It wasn't busy when we arrived and the staff were nice.
M C
I've been going to Kaspas for years, perfect for a quick cheeky dessert or to load your bellies! Although their service isn't the best when under heavy load of orders the quality nonetheless is always on point. If your local it'll be ideal to collect rather than using the delivery as the costs seems to be atleast 40% extra including majority of the time a £2 delivery fee. No complaints, straight ďéśśéŕť
mho Ali
Lovely place, great food just a touch cold - the place not the food! Great service
Ebony Muse
The spiced cinnamon mocha was amazing and was presented in a beautiful way and the staff were super nice and efficient !
Taz Birchall
Me and my boyfriend recently visited and felt as though we were little children, when we entered we was immediately greeted and asked if we would like to dine in, we took that option and was sat at a table. After we had chosen and payed for our desserts at the tip the waiting times was less than a 3-4 minute song and to be honest the place had many customers within the establishment, very impressed with that. Our desserts was the best we have had in a long time (we had ordered Strawberry Indulge, Choc chip cookie dough and some choc dipped strawberries to the side) and we loved them, only thing in our opinion was the cookie dough was a bit to chocolatey/sickly for us to finish but to others may be great. We toughly enjoyed our time here!! 10/10
Otis Newton Morris
Its great the prices are affordable wonderful staff also nice place to treat the kids.
Amber Peters
Dessert amazing, staff seemed rushed off their feet and it was a little chaotic but overall would definitely recommend. �
Angelique Synthia Figgures
I want to know what your policy is on use if ice cream scoops? I was at your shop yesterday and got coconut ice cream, afterwards my throat became very itchy and irritated. This only happens when I have pistachio or cashew nuts. I then saw a server scoop one flavour ice cream, dip the scoop into water and then scoop another flavour. If this is the case, anyone allergic to certain ingredients will have had their ice cream contaminated by whatever was scooped before. The scoop was not WASHED, but dipped in milky water for a second and put into another flavour. There was only one scoop being used for all of the many flavours of ice cream. This needs to change! And not only because of allergies, but because if general hygeine. Food was great and staff helpful, but this really let you down. I'm sure you can afford to put a separate scoop in each ice cream. Even my 7 year old daughter asked why the woman used the same scoop and that I couldn't have ice cream because there was pistachio on it previously. If a child has enough common sense to see that, so should your staff!
Jay De Sousa
Bad service (very late order) , rude staff , got orders wrong ! Screaming kids.... I’ve had better...very disappointing �
Parrice Sundar
Found a hair in my Sundae totally wasn’t expecting it. I firmly believe the lady just took the hair, edited it and brought it back. Rather than making a completely new one. Not impressed!
Jamie Geoghegan Jay Lee
The desserts and choice are good but the service is appalling. I mean 25 mins waiting for an ice cream is a joke. Worse still not even an apology for the wait!
If I was the owners I would seriously be looking at who they employ and the standard of service they are setting.
Abdul Lemkhinek
Always love to visit the place for chilling out with family
I love the place
Melanie West
Desserts are great but the toilet facilities are disgusting.
Joan Dixon
The staff were friendly and helpful and nice and clean and the food was out of this world I will be back again
Ying Hau
it was delicious ice cream I ever taste it
Laverne David
Had great treats and lovely staff!! Will be coming back soon!!5�
Megan Lawrence
I love the kaspers waffles because there so tasty and big there on the same level as the waffle bar.
Caron Searle
You were rushed off your feet and busy I had the knickerbocker glory it was amazing very good service too thanks
Barry Mead
The desserts are good but service? Not so much. I and my partner and son frequently go to Kaspas, but if today is to be repeated again, it will be down a few customers.
Today being a Monday, not a school holiday and about 13:00. There were about 10 people in there and we were shown to a seat directly between two tables, when i say directly between I ought to say that it was nearer to sharing tables.
They already were closer with a table between them than some people are when sleeping in the same bed yet we were to be put between them.
My partner asked if we may be able to have a table elsewhere.
Now I work in a restaurant myself, and I have worked in hospitality and other customer service roles in the past, what I am sure of is, you don't grumpily respond to a customer.
Our response was, "You won't find the other seat much better"
Now any person who frequents Kaspas will be aware there is at any given time, approximately 10-13 members of staff, they have very little to do in prep, and tables have a napkin wrapped knife and fork and are given a scanty wipe with a cloth and (I hope) anti bacterial spray. So if a table were covered, it would take barely moments to clear, clean and make ready for new guests.
However the restaurant was not full, nor was there (or ever is there) a lunch rush. Neither were we given to understand there would be a party occupying the dozens of other tables.
This being the case I can but assume it was pure laziness and bad customer service that combined to refuse an explanation and to then point us to a table a few scanty inches from another pair of customers, as opposed to any other of the dozens of empty tables and booths.
Since we were now in the path of the cold blowing air con directly above and still nearly sharing a lap with the people beside us, we departed.
I am not one to complain often, however this was a quiet Monday afternoon, past lunch, before schools ended, and ZERO manners and explanation. Had it been night time and a full restaurant, we may make a choice before entry, but I am sure we are not alone in not wanting to sit on someone else knee in a restaurant.
Nor in wanting some basic manners from the staff.
Lisa McCann
Welcoming staff. Fast service. Will be back!
Lynn Taylor
Very very nice, lovely clean tidy.pleasant staff and my waffle choc nut was to died for xxx
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