Well if you ever get a chance to visit such a unique store layout it's worth the while. A unique twist to modern hot chocolate. The cafe is a highlight and a true flair of the company and how it has grown and developed. The quality used and what they are trying to achieve is great. The customer service is warm and friendly as expected. All the staff including the manager seemed friendly knowledgeable and well aware of the products. This is a great place to visit and head downstairs away from the hustle and bustle of Covent Garden.
Go downstairs. Always less busy and you can get really great hot chocolate. Definitely get the free chocolate whipped cream. It's more like chocolate mousse. The frozen hot chocolate wasn't that great. It was warm.
This branch has a small cafe in the basement with a wide range of chocolate drinks. Dint forget to add cream on top of yours!
However, rather than sell water in plastic bottles they should have some jug with tap water and some ceramic mugs, as all the glasses are disposable.
Staff are very friendly and give me a great recommendation on their dark chocolate collections! Thank you and see you next time! Keen to try the hot chocolate and ice cream!
Went to the cafe here and the hot chocolat was delicious. They came at a good price and they had a variety of different types of hot chocolate on offer. The person at the cafe accidentally gave us the wrong flavour, so gave us the one we wanted for free. Both were thick, tasty and smooth- I would recommend it.
Best hot chocolate I have ever tried in UK. They also have many selections of Chocolates products and nice bags for gifts.
Nice place to go and buy and try real nice chocolate. There is lots of choices of different chocolate to buy. There is a downstairs café, which sells hot drinks from tea to hot chocolate which is very nice. The cream is nice with the hot chocolate, which is free and would recommend on the side and eat with a spoon. Highly recommended place if you love chocolate.
Everything was amazing. But the two girls on shift could have been a bit more engaging and confident. They were very sweet though.
Very beautiful store with amazing products. It's quit price but also very good. The staff is very friendly and engage.
Went in here to buy a friend some birthday treats (the "tipple" selection is great!) and came across their little hidden gem of a cafe. Strong, great tasting coffee with their complimentary chocolate of the month on the side = perfect pick-me up.
A great place to buy chocolate that cares more about the cocoa than the sugar. As well you can enjoy a warm (or cold) drink from their cafes (these are only at specific shops like the one in Covent garden). Also the staff are really friendly and can sometimes give you good advice on which chocolate to buy, from the large selection!
Coffee, coffee derivatives and chocolates of all kinds,I really like it 👍
Always the best place to come for chocolates to gift someone ❤
Great experiance, staff are friendly, receptive, helpful, and was a pleasure to enter the store. It is a small store and has a downstairs not for the tall person or those who have a fear of enclosed spaces. But we'll worth the visit.
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