I love having meetings in Hampstead and as a long serving fan of Caffè Nero this is my second favourite coffee house. I love the ambience nice music staff very friendly and even on a cold wet Monday morning they have a smile. If only all coffee house were a Nero’s my world would be perfect. Lynnie
Staff is very friendly, especially the cheerful Italian guy working there. Good selection of coffee and pretty busy although normally always somewhere to sit. Perfect place to bring a laptop.
Nice branch of Caffe' Nero. Excellent focaccia panini and coffes. Very friendly and professional staff. The new manageress Viola and Ernesto are top notch, always.
a place close to the road, for someone who is in a hurry just right, there is also a place to sit, I recommend it
Welcoming and warm atmosphere. Paolo was really friendly and helpful as I wasn’t sure what coffee to get. Thanks for your hospitality
The staff of Café Nero is friendly, they are always receiving customers with a happy smile. The variety of pastries and food is appropriate. The coffee is also excellent.
However, the café needs complete renovation, especially the wooden floor tiles (Parquet) and repainting of the shop's interior and exterior.
Changing the location of the serving counter by shifting it from the left side to the right side would be preferable as well as extending the glass on the left of the shop to cover the entire left wall. The emptied left side can be filled with chairs and tables to overlook the view outside provided by the glass windows.
Finally, I suggest that the closing hours be extended to 8:00 PM instead of 6:30 PM.
The usual Nero standards; delicious coffee, friendly staff and spacious seating.
Small & cosy CN...I hope they don't 'modernise' this place too much, it has the look of a quaint Parisian cafe with its neat long row of small round wooden tables.
Great atmosphere, friendly service
It's a normal Nero Cafe with great service...
I just pop in after a busy and hot morning looking for a fresh drink. Both of the baristas was very friendly and one of them also help me to choose a drink and it's been done super fast! The shop was looking very clean and tidy, I wanted to stop and sit there but I couldn't (still I was very busy) but I will definitely next time!
I use this coffee shop regularly, staff are quick and efficient, always appears clean and tidy. Can get busy in morning and late afternoon but staff always feel eith sues quick. Like the quality and taste of the coffee. Fair prices and food / snacks act.. ard good quality versus cost.
It is pretty much the same as any Nero coffee shop really. Good strong coffee etc
Nice cakes
However I did visit on a very chilly windy day and the seating layout does not really enhance cosiness. If you want a bit more physical warmth and comfort then best choose another shop.
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