Mychelle's Baketique

I have visited K West Hotel & Spa on 3 different occasions now, some to stay the night & some to make use of the facilities. The location is great— The hotel is on a backroad tucked away so you are away from the hustle and bustle of the city centre but still conveniently located, just a stones throw away from several underground/overground stations, Westfield shopping centre and Shepherds Bush Green (shops/salons/restaurants/etc) all within a 5 minute walk. The staff are friendly and helpful and so far I’ve not encountered any bad service. The hotel rooms are spacious, and the pillows are very comfortable. However, the cleanliness levels aren’t up to scratch for me, you can tell it is a bit of a rushed cleaning job. On my most recent stay, I found hairs in the shower and sink and things/dust under the bed, and the room & hallways (which was an upgrade might I add) just felt a bit dingy. Also forget about a nice view, if you are given a room below reception you’ll just be staring at a brick wall. Also, the rooms are not soundproof at all. The spa is small but nice, the changing rooms are clean and dry. Again just showing it’s age a little. They have some decent deals for spa use and massage packages but limited availability so pre-book. Overall, it’s a nice hotel with good customer service but needs some upgrading— Small additions like a bottle opener, robes, slippers, better decor could really help the place.

The stay at the hotel was absolutely fantastic!!! They have lovely range of food and it’s all very yummy but don’t even get me started on the bar and the drinks Blagica and Ali took such good care of us there :) Rooms are very comfortable and if there was any issues they took care of it right away! Definitely recommend!!!!

I stayed here a few years ago, about the time they had refurbished - at this stay it most definitely felt like a 4 star hotel. This most recent stay it did not! The service was fabulous but the rooms were dated, the complimentary toiletries and refreshments felt mediocre, the TV and air con did not work , neither did the ice machine. The room service food was delicious and hot as was the food in the bar. After my stay I read they will be closed next year for a complete renovation - maybe then I'll give it another try.

Our bar tender in the hotel bar Milo, really is the heart of the hotel. He has extensive knowledge of all the drinks including wines and cocktails and he is just an all round super polite and down to earth guy. At 12am I desperately wanted some chocolate and unfortunately the kitchen was closed, so he offered me some of his chocolate bar from his home country. That was soooo super sweet!! He is an asset to this hotel and made our stay very memorable! #WeWillBeBack

I recently stayed at the K West Spa Hotel in London. The receptionist upgraded us to an executive room, which was spacious and comfortable. The bed was especially comfortable, and the bathroom was well-appointed. The hotel is located in a good area, close to Shepherd's Bush Underground Station and Westfield shopping mall. There are also a number of restaurants and bars nearby. The staff at the hotel were friendly and helpful. They were able to answer all of my questions and make my stay as comfortable as possible. However, I was disappointed that breakfast and the spa were not included in the price of the room. Breakfast was £25 per person hot or £20 pp continental, and the spa for 1hour was £15 per person if you have booked a treatment or £25 with no treatment. I felt that these were quite expensive, especially considering that the hotel is not a 5-star hotel. Overall, I had a pleasant stay at the K West Spa Hotel. However, I would not recommend upgrading to an executive room unless you are willing to pay extra for breakfast and the spa. Here are some pros and cons of the hotel: Pros: Spacious and comfortable rooms Well-appointed bathrooms Friendly and helpful staff Good location, close to public transportation and shopping Cons: Breakfast and spa not included in the price of the room Spa facilities are a bit small Some of the facilities are showing signs of wear and tear Overall, I would give the K West Spa Hotel a 4-star rating. It is a good hotel, but it is not without its flaws. If you are looking for a luxurious stay, I would recommend staying at a different hotel not overly priced and includes using the spa facilities and breakfast for the duration of your stay. However, if you are looking for a comfortable and convenient place to stay in London, the K West Spa Hotel is a good option.

We stayed there for one night and we really enjoyed the experience. The location is perfect! The room was very big and clean. The spa is really nice too and I loved the massages. Codrina, the spa assistant was very kind and professional! She made sure we had everything we needed and took very good care of us. I was really impressed. Good service overall, but I was a bit disappointed about the restaurant... For breakfast the raisins roll pastries were still raw inside, and then for dinner the burrata they've served us had gone bad. We hope this was a one time mistake. Although, we appreciated the staff professionalism in handling the situation. I would definetly reccomend this hotel.