Horace Street

Atmosphere could use a massive happiness boost. Always feel like i’m a burden to the staff by ordering something. Not only is it rare to get greeted with a smile or simple hello, but on occasion it can take a few minutes to even be acknowledged to put a takeaway order through. I only go here when other options aren’t available for these reasons. Caramel slice and croissants are winners.

If you'd like to feel that ordering a coffee is the worst possible thing you could ever do, then go here. You'll stand and politely wait, just to be ignored, then after a while you'll be reluctantly served, don't expect a smile, don't expect a hello, sure, you can expect a decent coffee, but there are other cafes nearby who make them just as well, and they won't make you feel that your order is huge burden and effort.

Absolutely terrible experience with the staff at this place, I ordered 2 coffees to take away and wanted to have some tap water while I was waiting for them, and one of the staff wont give me a glass as apparently the tap water its for people that dine in....really since when you dont get served tap water if you ask for some. Absolutely disappointing with them. I cancelled my order went next door and I was served a glass of water with ice aswell. The owner of this place should consider this review and train the staff. I am a construction worker next door and will tell everyone in my company not to deal with this coffee place. Shame on you.

Coffee was okay. The food was surprisingly slow, took around 25 minutes for eggs on toast, no extras. The plate was large but the bread was the smallest I have ever had for this type of meal, maybe 5cmx10cm, extremely difficult to cut through and just not enjoyable to eat. Despite there being almost no other customers, most tables still had previous occupant's glasses etc. The cutlery situation was poorly thought out and unhygienic. All knives, forks & spoons where in a vase on the table together, with no way of discerning which type one was without manually grabbing each and checking, this results in significant cross contamination and the fact that the server would not provide cutlery as per normal was not advised to the patron at any point. Pricing for both food & drink was slightly above the areas average despite being such a tiny cramped venue with, in my opinion, lower standards of service.