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Contact Information
📞
Phone:
+1 419-589-7000
🌐 Website:
http://gioninos.com
📍
Address:
1289 Ashland Rd, Mansfield
📷 Photos (1)
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100%
Google Reviews (8)
I love the pizza but the customer service is awful. I just ordered a pizza and the guy on the phone was SO RUDE, and then hung up on me. The management should really teach their employees that although they might hate their lives outside of work, they are being paid to be there and need to show common courtesy. Not sure I will be back!!!!
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Google
Excellent chicken, as usual. When Maddie brought it out (I walk with canes) she was very polite and when I gave her a tip she said she would put in it tip jar to share - don't see that very often!
Google
For this to be new and my first time in ohio and my first time as a new customer ordering from Gionino's Pizzeria the pizza was good but the sweet BBQ sauce i had for my 8 piece wings and it was not sweet it was more like spice BBQ sauce and the and the wings was not wings it was a mixer of chicken
Google
Called in a order at 4:30 pm Wed 16th arrived at the Ashland rd location at 5:10 to pick up my order and I had to wait another 25 minutes because they forgot start my other pizza.
Google
Awesome pizza!! The best around in my opinion!! Its a little pricey compared to others but it is so worth it!! Better than any big chain place by far!!!
Google
They have really good pizza and fried chicken. The wings and sandwiches are okay. I don’t really care for their white sauce.
The staff is usually not nice, rushed, and have no idea what they’re talking about. I’ve ordered from here many times, and I’ve never had a customer service experience that didn’t seem like the employee was annoyed. It seems to usually be teens or younger people working here. I don’t blame this on them, I blame it on the management because they probably hardly pay them anything, and/or constantly understaffed because no one wants to work a difficult job for minimum wage. Kind of makes no sense because their food is so expensive, I wonder where all the profit goes. If Gioninos gave their workers a living wage, I would give them 5 stars.
The delivery usually takes at least an hour. They refuse to give you an estimate of time for when they will be there. When I ordered for my break on work, they were always late and didn’t come until my break was almost over. I would suggest just picking it up instead due to their unreliability.
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Google
First time ordering from Gionino's. First of all, I wasn't impressed with the phone conversation with an employee. He was rude and seemed to not be familiar with the delivery area. I should have came and picked the pizza up, instead of waiting for over an hour to have a lukewarm, soggy pizza to be delivered. That was my fault. Lesson learned.
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Google
Very rude people. Pizza wasn’t done. If you can avoid this place I would.
Google
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| SCOOP N ROLLED | 70% | - | - | 0 |
| Debbie's Donuts | 80% | - | - | 0 |
| Popeyes Louisiana Kitchen | 80% | 3.9/5 | 3.5/5 | 1,639 |
