Sonic Drive-in

I had a very simple order and I only got home with half the order right...no onions on one..... one with onions. I'm a long term resident of Mansfield and I have eaten Sonic when it's been through a lot of management and staff. Seems like they have it together at times but for the most part they don't. Very friendly staff, just get the orders right and don't leave the new person by themselves while y'all go take a smoke break.

The only reason I gave this place a single star is because the employee working the register was very sweet. She ensured my order was taken properly and was in the system correctly. When I received my food it had been sitting out for the last 40 minutes I learned this from the car hop as she apologized on repeat for the kitchens mistake. She informed me that they hadn't cooked for the last 40 minutes and it had been under a heater because they were cleaning. This establishment closes at 11 yet at 10:30 they shut the lights out on us and told us they were closing IE trying to leave early. When I went and asked for a refund or for my food to be made over for me at 10:20 I was told I could speak with the district manager as she was working tonight. She told me she cooked those corn dogs herself and pulled them out of the fryer right before they were brought to me you could definitely tell the corn dog had been there for a while it was Rubbery and cold to the touch. When I asked for them to be remade they came out burnt because she has no respect for her customers. If this is the district manager I will not be stopping into any Sonic through Arkansas again. Sonic can think your blond rude of a district manager. Who worked tonight in Mansfield. Look at the pictures I posted would you really want to eat food that she had made?

Took forever to get a drink with extra EXTRA ice. I tried to stop the server but he was STREAKING away and ignored or didn't hear us call! When it wasn't extra ice they wanted to charge me for the cup of ice???? They fixed it but it took a bit. A different guy took my drink to do so. He apologized and was nice but it was still frustrating. A Route 44 drink was all we ordered.