So impressed today. We experienced some really lovely staff who were all very helpful and friendly (the short girl with dark hair was exceptionally good at her job and nice to talk to). Our food was excellent and reasonably priced. Quick service and the draught beers were spot on. In the future I will not hesitate to go back and I'll definitely recommend this place to others. Really well done all of you!
Great value for money, lovely atmosphere, amazing food and huge portion sizes. Will definitely be eating here again.
Stayed here for 2 night's room n0 6 , very nice room with slanting floors and creaky floor boards. We had booked bed and breakfast which was very nice and it set you up for the day. The only negative was it was over the side door and the smoking area so you had slight smell of smoke coming into the room. The staff we're absolutely wonderful polite and helpful. The young lady in the bar at night with the coloured hair was very polite and welcoming so top marks to her for her service she gave us 👏👏👏. Yes I would recommend staying here it has free parking when you check in at the reception, in all we had a wonderful weekend. Thank you to all the staff.
I can't rate the staff at The castle and Ball highly enough.
After being badly let down by another local restaurant they fitted us in very last minute for dinner, for 11 people for my 50th Birthday celebration meal.
The staff were fabulous, polite and friendly, super attentive and so helpful.
So much choice on the menu, it was hard to choose. The food arrived really quickly, especially as there were lots of us, and it was all beautifully cooked and tasted amazing!
Very well priced, and such a great atmosphere about the place.
You made my evening very special and everybody really enjoyed it!
Thank you
We will be back!!
We don't stay here but do eat regularly, the menu is just what you want to eat.
Nothing over priced or pretentious. Gluten free options available.
Sunday roast much enjoyed by all. Car parking for guests and restraunt users only.
Pooch friendly. Welcoming staff are happy to help.
A comfortable hotel in the historic market town of Marlborough. A comfortable room and free parking to the rear, don't forget to register your car on arrival. Bar and restaurant were fine, a good breakfast served. Staff were friendly. All in all, no problem 😊
Nice staff, didn't eat but will next time. Food looked very good.
Eaten here so many times now!, the food is well prepared, good choice, well priced and the service is very good indeed! Can highly recommend & will certainly return. Staff are very friendly, helpful & accommodating. A real gem in the Marlborough high street!
The staff are very friendly helpful and informative about the area .
One member of staff does go the extra mile ( Wendy )
She is a real credit to the company. We have seen her now on 2 occasions and each time she has been so welcoming and pleased to see us like long lost friends.
However we felt that the room was looking a little tired and dark ,and could do with a refurbishment along with some of the public areas around the pub.
Excellent in all areas,we were there for a family party and get together.locations food and service perfect.parking was not a problem either.
Excellent value. Good meal. My little grandson had a scoop of ice cream for desert. One pound!
Excellent 👍
Very creaky floorboards. We moved around carefully. We did not want to upset other guests. We did not eat here. The staff were delightful. There's free parking.
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