China 1

I just ordered from China 1 via telephone. My wife and I are allergic, highly allergic to shell fish. I asked in the phone to have the shrimp and lobster sauce that my mother in law ordered to be put into a totally separate bag. Once at the restaurant the Shrimp and Lobster sauce was in with the egg rolls and the moo goo gai pan. I asked to just remake the moo goo gai pan and egg rolls and we would call it good. I do understand that there is a language barrier. However the young lady kept arguing that she had taken it out of the bag, and placed it in another bag, so now it was fine. On three occasions I explained that if the steam from the shrimp and lobster sauce had even got on the container and my wife touched it then her food,she could die. Again I was told that it would be fine now. We ran this circle at least four times. I tried to be patient. I finally just walked out the door. This is sad because we have ordered from here several times and enjoyed it. We believe in helping local owned restaurants. However this will probably be the last time we eat there.

Ordered dinner from here over the phone. Specifically stated we wanted the noodles, broccoli, rangoons and spring rolls. Go to pick order up and we got white rice and this slimy vegetable dish that was honestly not edible, along with the rangoons and spring rolls (not in the order amount we requested) Called them back to clarify and get the right thing and they tried telling us it was our fault for ordering the wrong thing. We tried to take the food back for a refund and the lady made every effort to make us feel bad for “wasting food” and blamed the whole thing on us. Not an effective way to run a business. Really disappointing because we’ve been here so many times before and it’s been so good. Won’t be going back.

Horrible food. First time I tried this place was about a year ago. It was bad. I gave them the benefit of the doubt and tried it again today. It is Worse then it was a year ago. I had to throw it away. My wife and kids wouldn't eat theirs either. I am from NY and this is NOT NOT NOT anything like NY Chinese food. I have also lived in FL and this Chinese is bad. Go to Asian Cafe in Dandridge. Way better food and not far. The egg rolls are only half the size they should be. Egg drop soup is only fill 3/4 and bland with no taste. Horrible.