Chick-fil-a

I eat here about once a week and normally everything is great! But today I found plastic mixed into my salad which I almost swallowed. Very important to chew your food. I understand that it can be difficult serving food without errors when you are as busy as you are, but this is not cool. I ask that you take a bit more time preparing your salads.

Chick-fil-a usually doesn’t disappoint. But this drive thru process caused me stress and anxiety. It was my first time visiting this location so I didn’t know what to do. The posted signs and the staff directions were different. It was busy and once you enter you are stuck for a bit. I was trying to leave out, but was directed into the drive thru line as I didn’t know better. Ended up ordering on the app since I was waiting in the line. Ordered 4 parfaits and received one spoon. The fries were pitiful and darker than normal. Other than the drive thru confusion, fries, and the one spoon for 4 people, the food was good. I hope they figure out their drive thru process to make it more efficient.

Food was good, on the fast food scale, of course. Got skimped on the sauces, always disappointed if that happens. Order taker was very professional and prompt. Order deliverer was very distracted with what appeared to be a personal matter which caused her to be unmindful of those of us in line until she was verbally notified by the window person. All in all a normal experience at a decent fast food chain.

I do not eat at fast food restaurants often and I almost never eat at Chick-fil-A. However, I gave the four-star rating mainly on account of customer service. The young lady who took my order at the drive through walked me through the menu and made recommendations based on other customers preference and I love that. She was patient through my indecision, so this rating is mostly for you girl! Be that as it may, the portion sizes are way too small for my taste, especially considering the price. I ordered one of the grilled chicken wraps and when I opened the to-go box I asked myself, "where's the rest of it??" What a disappointment. Hence, I don't frequent Chick-fil-A much. They are way overpriced and overrated. I'll take my dollars to the grocery store next time. Thank you, next!

Awful Service. Lady taking our order had an attitude for no reason at 7 in the morning while the store was pretty much empty with no cars. had 2 separate orders and they only gave us one and said have a good day. once we got both of them i was disappointed. i ordered chicken and egg on a chicken biscuit and they didn’t have any of it. also ordered a large dr pepper and they gave us a medium. Would’ve had our order right if the lady didn’t have such a bad attitude