Taco Bell

649 Newtown Rd, 23502 - Norfolk
★★★★★ ★★★★★
76/100
1 recommendations

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76/100
Sluurpy Score
1 total reviews
Google
3.8/5
1 reviews

🕐 Opening Hours

Open now Closes at 03:00 AM
Monday1 07:00 AM - 03:00 AM
Tuesday2 07:00 AM - 03:00 AM
Wednesday3 07:00 AM - 04:00 AM
Thursday4 07:00 AM - 04:00 AM
Friday5 07:00 AM - 04:00 AM
Saturday6 08:00 AM - 03:00 AM
Sunday7 07:00 AM - 03:00 AM

Google Reviews (8)

C

Crystal Corbett

a month ago
★☆☆☆☆ 1/5
I ordered 3 cheese roll ups with extra cheese and there was hardly any cheese. Mostly tortilla. I ordered a cheese quesadilla with extra cheese and it to was basically just tortilla. There was no ranch sauce on my hot ranch frys and the portion was half of what I received from a different location a few days prior. There was no chipotle sauce on two of the four potato soft tacos. About two weeks ago I went through the drive thru and placed an order and that time I ordered a fiesta burrito and hot ranch veggie frys and got two beefy five layer burritos. This location has jacked up my order EVERY TIME that I have gone there. I will not be returning to this location ever again which is disheartening because I just moved and this is the closest Taco Bell to my new home. I usually go to Taco Bell at least once a week but not anymore. I am highly dissatisfied and I will be sure to tell everyone about my experience. If I wanted tortillas for dinner I would’ve just opened up my refrigerator and fed my family tortillas that I purchased from the grocery store. The way this can be improved is if somebody orders extra something to actually give it to them and to put the proper ingredients on what is supposed to be on each item. Also giving them what they ordered and not mixing up their orders that would be great too! I Went through the drive-through about a week and a half ago at the same location and order a fiesta burrito and the Hot ranch veggie fries along with a handful of other items and I did not receive the fiesta burrito nor the hot ranch veggie fries. Instead I received two beefy five layer burritos. I also ordered a cheese quesadilla with no sauce and received a chicken quesadilla with sauce. I’m a vegetarian so this was a big fat waste of money. It seems that each time I visit this location they always seem to jack up my order. Overall I am extremely dissatisfied and will not be returning to this location EVER AGAIN! If I could give it no stars I would.
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J

Josh Hagerman

3 months ago
★★☆☆☆ 2/5
Service is always hit or miss, but more so missed tonight than hit. I pop in just to grab a simple number three order. I asked for a sweet tea and they didn't tell me they were out of sweet tea they told me they weren't making any more sweet tea tonight. How can you run a business and not have the drinks that you're supposed to have by choice? You're not out of it you just decide not to make it. Finally get up to the window and there's three people in the window just chatting with each other in a lively manner. Takes about 15 seconds before they even turn around to take my money for my order. Just a pitiful display.
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D

Dale Harrington

3 months ago
★☆☆☆☆ 1/5
Wow, just wow. To the crew, 5 stars, you were absolutely amazing. From the moment I walked it, you helped me decide what to order, with a great recommendation. Helped me place the order on the kiosk and prepared the food quickly and accurately. Smiled and were extremely friendly. You exceeded any expectations I had walking in, thank you. ❤️. Now, the reason for the 1 star review. Someone walked in and seemed like the manager, in an absolute rage, started to yell at the crew members in front of customers. Myself included. This man needs management lessons or to go to a leadership class. Zero professionalism. Walked in with flip flops on, screaming about crew not wearing the correct uniform items.... told someone to clock out he was done and said he was going to review the cameras later to make sure everyone stayed in uniform. Not sure what the uniform issue was; however, wow..... You have a great crew here being bullied by poor leadership. 😢. The crew even came to me after to ensure I was ok. The most important thing about working a place like this is the customer experience, up until this man walked in, my experience was extremely joyful. This was going to be a 5 star review. To the crew, please don't let the toxic leadership ruin your work ethic; you are my favorite crew of any fast food place I've visited in the country. Thank you for what you did for me, and I'm sorry for what you have to deal with.
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A

Anya Walker

2 months ago
★☆☆☆☆ 1/5
The WORST Taco Bell experience ever. Very rushed through the drive through. Multiple ppl talking through headset. Multiple people at drive through. An overall mess and uninviting place. Had two orders and had to wait soo long I cancelled one of them without even touching them . When asked for a refund, they requested a receipt that they didn’t give me and I hadn’t left the premises (because they made me pull up for 15-20 mins!)? The manager wouldn’t come out, and they also said I had to come in or go through drive through again to get refund. The manager still refused to speak with me or come out. I ended up going back through drive through. Took forever with the refund &,No apologies, no have a nice day, no manners, just not a care in the world for customers. It is like we did harm to them and they punish customers for eating there. Felt like I was speaking with kids(or ppl very child-like ppl) the whole time unpleasant experience UPDATE: the other order wasn’t even made correctly and was lukewarm. Not hot at all after all that time.
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T

Tisha Foster

a month ago
★★★☆☆ 3/5
No Mexican Pizzas or syrup for the cherry sunrise freeze. It was a major letdown!! I rarely eat TB because they completely jacked up their menu and took off almost everything I like!! But my daughter does enjoy ordering 6 chicken chalupas and eating them at random times. Because my kids like you, 3-stars. ⭐️ ⭐️ ⭐️
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T

TiredofTheSchoolBSStress

a month ago
★★☆☆☆ 2/5
I ask for easy changes but they never get my order right. Most of the time, alright in drive thru. If you're not selling something on the menu, take it off please.
Google
S

Stephanie Hubbs

2 months ago
★☆☆☆☆ 1/5
Ordered a chicken quesadilla and this is the trash I get. Smh driving the extra half mile to the town center one next time
Google
M

Michael Peck

5 months ago
★★★☆☆ 3/5
This place was a joke. I ordered through door dash for pick up and when I arrived the person at the window asked me to pull around to the front...Ok. about 15 minutes later that same person came out to my car and asked me again what the name on the order was.. so I told said person and then 5 mins later my food came out. I asked if there were sauces in the bag, without hesitation "Yes". I get home just to find out no sauces in the bag. Will not choose to go here anymore.
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Google

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