7-eleven

Zero stars if there were an option. 1. Two of the four employees present were not wearing face coverings 2. The coffee was burnt and acidic. You could tell it had been sitting all day and the coffee filter is still there dripping 3. There was only 1 of each cup present; most hanging out half way 4. I was overcharged for said coffee. First he tried to ring me for 2 large foam cups for 3.03. Then proceeded to TELL me that they are $.99 when on the window,the app, AND ADVERTISED says .79 and overcharged me as such This location is unsafe and unprofessional and I wouldnt reccomend to anyone.

Persons behind the counter were abusive of customers and unreasonably argumentative when asked simple questions. Upon requesting information about management both persons behind the counter grew hostile and violent, such that I left the premises before the situation would require police involvement. If your standards are low and you dont require interaction with peoplen make your business here brief.

Zero Stars. Management or 7-11 needs to get this location together. Went in this morning to purchase drinks and my order came up to like 8.77 and I had a $50 bill. Instead of dropping the money and getting my change the female cashier talked to a coworker about how I should of asked her if she had change and she hates when people do it. And the little bit of money that I was spending that she didn't care to receive. I walked right out and I will never go back. I love in the neighborhood and the last 2 years have been the worst at this location.

Walked in this morning at 9:26 am and neither of the two (2) 7-Eleven employees (one male & one female) were wearing any type of face covering. Aren't all employees of businesses that serve the public required to wear face coverings (masks), especially when interacting with customers? Isn't this a violation of the most recent VA Dept of Health COVID-19 mandates? I'm not sure why 7-Eleven employees feel free to interact with the public with no type of face covering. This is the 2nd time I've observed an employee without a face covering at the 3800 Granby St, Norfolk, VA location. Who's in charge here?

I used to come into this 7-Eleven every morning for hot coffee and a morning snack at 4am. I love the Chai Latte tea and most stores in the area don’t have it or it’s not working properly. This store has it ready. I always felt safe and the customer service was awesome!! I highly recommend the early morning workers to check it out!❤️

Went to turn in scratch offs and employee tried to take a $5 dollar fee for himself out of my winnings. When I confronted him he said it was his fee for having to scratch the barcode and that I was wrong (while admitting its obviously not store policy) and the female employee defended him. Got my rightful money and essentially kicked out. Great theives you got there.