My favourite place to shop in all of Norwich. I only ever visit the book department haha but it is my favourite book store in Norwich for good reason. Every time I visit this store i always manage to find what I am looking for as all the books are clearly categorised and nicely displayed. By the same token if I am browsing generally it is always a pleasant experience. If by any chance I do not see what I am looking for the staff are always very helpful and knowledgable. The majority of times I visit I am served by a lady by the name of Anna who has exceptional customer service skills and is an asset to the company. This is my little bit of bit of quite in a busy city and provides a safe haven when I feel anxious. I used to shop to shop here with my elderly neighbour before she passed away who also loved the store and I think she would be pleased to know I still shop here!
My favourite Norwich shop - it has everything I want, clothes, shoes, restaurants, fantastic choice of perfumes and toiletries, furniture, bedding, kitchen shop and, most of all, a Deli and book department!
Lots of toppings and thin pizza. Really nice place for a bite.
First time user of this restaurant having moved to norfolk last year.
Easy online booking.
Warm welcome on arrival and even though we were 30 mins early this was no issue.
Excellent service from the lady who served us.
Tops marks for the 3 dishes - Gnochi, gauchos and pizza with extra marks for the pizza being GF.
Price for 3 lunches with drinks - a reasonable £42
Will certainly be returning.
Highly recommended
One of life’s treats, lovely atmosphere, really friendly staff and beautiful food, lunchtimes never get any better.
The baked haddock pasta bake caused food envy from my wife, it was stunning.
Amber deserves a mention, an asset to Jarrolds
We will be back, thank you
I love the Exchange. Great fresh food most of which is also offered gluten-free. The pizza is scrumptious. Service is attentive without being intrusive. Great atmosphere and definitely worth a visit.
My husband and I had a great lunch here - the food was excellent and the service was very attentive. Will be back to try more of the yummy food.
Had lunch there on Sunday. An excellent roast. Pork with crackling, a good and plentiful selection of vegetables including cauliflower cheese, Yorkshire pud and plenty of gravy all served with a smile. Very good value. Will go again.
The exchange is a great addition to the city centre... Relaxed but with a bit of glamour! Lovely food and the staff are excellent, very professional and incredibly friendly.....
The Exchange is only three weeks into its new look. It used to be the Metro and in that guise it appealed to the common folk of Norwich to the extent one could hardly ever find a table to sit at. The new name Exchange is quite pertinent as Jarolds' clearly want to exchange their old client base for a more upmarket, more affluent clientele. I went today at 11ish aka coffee time and was stunned by the change in the ambient atmosphere. Gone was the hustle and bustle of the Metro with the cheery looks, now we have a sleek cosmopolitan eatery that exudes middle class attributes giving it a psychological barrier at its entrance. As a consequence there were plenty of places to sit. We had two coffees which cost £5.80, much more than three weeks ago. However they tasted fabulous. It's not a place I will be rushing back to as I want a different experience when drinking my coffee. The staff are now much younger as well, bless them. More hip I expect. Lovely people though.
Very good customer service and friendly staff. Everyone was very patient with our two young children.
The food was lovely too!
It's a great place! My partner and I went there for lunch. The food was fantastic, great service and amazing wines. Strongly recommended the place. We will definitely go back!
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