Pre-ordered this double cookie cake. Scheduled pick up next day for 10am-11am. Picked up with ease no problems. Had the writing done in the Norwich football colours. The cookie cake was lush but its so big could feed a football team lol ⚽️
I recently visited this Millies Cookies and ordered a giant cookie for my 4 year old son. The shop looks really nice and clean. Staff was very welcoming and full of energy. I would like to mention Sasha and Rachel who were both really helpful and did a great job with the artwork on my ordered cookie
I have sadly learned that Millie’s is closing down. I often go here for coffee and cookies. Usually served by Rachel who is always so lovely and friendly. This was the nearest Millie’s to me living just outside Norwich so very sad to see it go. They’re cookies are always so fresh and tasty and beaut
Ordered a giant cookie for a co-worker over the phone. The lady at millies cookies was called Rachel and was very helpful with the order, she managed to fit all the writing on and it looked amazing!
The giant cookie was sooo tasty and fresh, would definitely come back again to try other flavours! 5
Millie’s cookie in chapelfield is always our go to place for a sweet treat. The staff are always so kind and friendly. Always have smiles on their faces and always efficient with service.
Best cookies you'll find in the city. Staff always super friendly and welcoming.
Great value for what you get, especially given the current climate.
Nothing but praise. 👏
Rachel was friendly as always. Service with a smile and very patient whilst kids took their time to choose. Excellent cookies!
Very tasty treats as always. Staff always friendly and welcoming, never disappoint. A special mention to Rachel who always has a smile on her face and ready to help!!
We were served by Sasha, she was very polite, welcoming, friendly, told us all of our options, repeated the order back to make sure she hadn’t missed anything. Overall was lovely customer service :)
Fantastic selection of cookies. So handy it being next to my work for my morning coffees and cookies on my break. Always find the customer service is great and always friendly!
As a Millie’s regular since I was tiny, Norwich Millie’s has a special in my heart. Since moving to the city myself I come here more than I’d like to admit and I’m always met with friendly and helpful service and I am never disappointed with the quality and especially the taste of the cookie goodnes
Absolutely amazing customer service from Sasha who was so helpful with my personalised order. I ordered a giant cookie and she was very caring and patient, I will definitely be back again!
I love this store. Always friendly staff. I never get treated like and idiot even though i'm in my wheelchair. Always come back for more. My daughters and I have been coming to this store since there where small.
Great service as allways the Lady behind the counter was by herself but was still a smile when serving. Love the coffee too!!
Friendly staff who are always happy to help. Wide selection of flavour cookies and different drinks! Always a treat!
Absolutely love Millie's cookies, a bit pricey however delicious every time. The lady that served us was very friendly too. Thank you
Millie's cookies are the best me and my son both love them so much and everyone is always so nice to us and do friendly as well
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