Gem Robin xox
Love this place! Friendly staff, always great food matching my needs and also very good price! I know I can always come here and eat great food!
Millie Vardy
Lovely food freshly prepared in front of customers and great service from all staff. Very polite and accommodating to my requests. Would definitely come again for sure
Sebastian Pawlowicz
Brilliant place with traditional Mexican food! The burritos are delicious, even nachos with cheese dip were really good! This place has a fantastic vibe and atmosphere! Value for money. Very friendly and helpful staff. Highly recommended for Mexican food lovers!
H Jones
Nice little place to stop off and grab some food whilst out and about in town. The menu is good and the place is clean.
Joseph Roberts
Very friendly staff, very accommodating. Cherril cleaned the table for us without asking when she saw that it wasn’t tidy. Not sure about food being served it baskets, much easier when plates were used. Also card only makes paying here a little restricted.
Gemma Allen
Great choice. Very large portions. I was very impressed with the food. Staff were friendly. Only downside was it seemed a bit untidy and not very clean. Bottles and tables could do with a good wiping over. Toilet amenities were not clean.....
Andrew Ward (Banathe)
Came in with one person who had a dairy allergy and they accommodated it well. La sharna spoke to the supervisor and made sure the allergen was taken care of. They had a delay on tomato rice so Amy asked if we wanted to swap the rice and wait. Usually the length of time we waited would result in bad feedback but the way they handled it deserves a 5 star.
Ka-Ho Leung
Ami and Aryan are the greatest manager and team member here in this branch! I absolutely love the place, also their customer service are second to none. I feel so special over here. I would recommended for you all to come here! Great place to socialise, as well as doing your work if you need to catch up! Thank you all for looking after me always! My favourite place for burritos!!! ❤️❤️ 🌯 🌯
Shacaz Welsh
The food here is phenomenal! The team are a delight to talk to and Amy, the manager is always welcoming. Don't walk, but run to Tortilla. You won't be disappointed.
Also, the BOH kitchen guy is cute. The one with the Canadian accent and beard! 😁
Alex Share
Went in today for lunch! Lots of different options and Veggie options too! We were served by Moon (awesome name) and Aryan who were really kind and pointed out offers too! The food was brilliantly prepared by Julia too! Jess was also hard at work! We’ve come here before and will definitely be back! We had the pork Burrito and it was served exactly how we wanted it and nice and hot too! If you’ve not been here before I’d definitely recommend it! Thanks to the whole team for your hard work!
Charlotte Sumner
Staff are nice and hardworking just abit slow, seating area is clean and deco is cool.
Jae Blaire
Visited for the first time today was served by La'sharna and floss what a amazing team they make 👏🏽 they greated me with smiles and great vibz that make me wont to come again for lunch. Very professional but so fun at the same time. Will definitely be back again
Ross Greer
Great restaurant that serves really nice high quality, healthy food. Eating healthy when you are on the go is always an issue but this place solves a really big problem. Highly recommend
Sarah Woodhall
Firstly I would like to thank cherril. I'm a new customer to your restaurant and was recommended a naked burrito and I was very very impressed and will be coming back. All the staff were very friendly and the atmosphere was very nice
Alice Duma
Absolutely amazing!!! Just what I needed after a day of shopping. My server Ray was so patient and helpful! Can't wait to eat here again.
John B
First time visiting, Cherill was great and explained every option clearly, food was lovely and kids ate everything.
Definitely coming back
Alex Goodwin
The portion sizes have near enough halved, the staff are unfriendly and are not good at all when it comes to clearing tables and making sure utensils are available for customers. Tortilla in Victoria centre used to be very good but it has now gone massively downhill. Would not recommend at all.
Cara-Leigh Sisson
I visited Tortilla Nottingham one lunch time whilst shopping in the intu Victoria Centre. Upon first impression I was excited, the layout was modern but didn't compromise on the thoroughly LA Mexican vibe that that the brand prides itself on.
With regards to food choices they were the standard Burrito and Taco ingredients, but I was impressed that they had various heat levels of salsa. I chose to opt for a vegitarian "Naked" Burrito, purely out of personal preference to not eat Halal chicken (This was the only kind on offer). Overall I enjoyed the meal itself, taste was on point and my stomach was extremely happy.
If i had to pick one fault it would be the packaging that the naked burrito came in. Now i'm all for compostible and biodegradable paper products, however the first thing that came to mind when looking at the colour AND texture of the food tray was that of a Hospital cardboard bedpan or sick tray. It may sound silly, but i might not only be the one who thinks this... Perhaps this could be improved by adding bright colours and designs associated with Mexico, or thinking of alternative biodegradable packaging.
Despite this one fault, I had a great meal with my mother, it was tasty and enjoyable, served by friendly and extremely helpful staff
Laura Wright
First time today with my son and it was lush! Will deffo return and recommend x
Grissell Churchill
Yesterday was the First time I "tried" to try Tortilla inside Victoria centre, it was almost 1pm it was not busy at all so I decided to try it (I'm Mexican so I decided to give it a go) the nice lady at the till explained the ordering process so I "queue" behind a tall lady chatting the guy who takes your order, they just kept chatting "so, what do you do on your day off?" And after he sees me the guy just kind of started "cooking the tortilla for his lady friend, whilst talking to the lady, barely moving paying more attention to the lady that the actual food, he didn't even asked about her order! they were obviously flirting, no problem at all but I was there with my 5 year old starving as other places were crowded and this was literally empty. Few minutes later I thought he was going to star her food but not a word about her order, or even an I'm sorry for the wait. I just left and went to Burger King were I waited 15 min but at least they were busy! And got my food.
Maggie Bellamy
Good yummy food at a reasonable price.
Good healthy meal on the run
Martin Beaumont
If I was going to rate this place for the food alone it would've gotten a 4 for definite. But after finishing my food I had to listen to a manager telling off a member of staff in earshot for not up-selling to a customer. Even though the member of staff was clearly trying to help and ensure the customer got what they wanted (which they did) he was reprimanded for costing the outlet an up-sell. Whatever happened to a businesses key ideals being giving the customer what they want? Up-selling is a matter of choice, not something that should be forced upon you...
Kurtis Squidge Brownson
The Burrito was a little tight on ingredients but tasted ok. Tortilla chips were foul and tasted and smelt like burnt corn oil.
Julian McDonald
Convenient and a quick service, Good value for money...
Tracey Brooks-Mawby
Staff were very helpful as I wasn't sure what to order . Food was very nice 😀😀
Ruth Sharpe
Fab. Come here every time for food. Excellent value
Amanda Smith
It was my first time there,told the staff member who was very helpful in explaining how it works. I was with my 12yr old son & they were accommodating
with giving him smaller portions of hotter things. Would definitely go again.
Jon Rawson
Extremely yummy food that nicely punctuated our Christmas shopping trip
DenDen Lo
It was my first time there with my cousin. The guy serving was really when we told him we've never been before so he took his time explaining the choices that we could make with the naked burrito. We loved it. I went back again the next day and he served me again and was pleased to see that I've made a second visit. It was my day off so I went there for lunch and just chilled out there after my meal before carrying with my day. Once again, a very pleasant experience and nice members of staff there too... You've got yourself a regular customer!!
Monika Sharma
The food was yummy 😋 Me & husband enjoyed a lot.
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