Sue Richards
Really enjoyable meal with my Mum and I treating ourselves. We thought the food was very tasty and not overpriced. Our Waitress Clarizza was attentive, polite, efficient and informative about the choices on the menu too. The environment was very clean and tidy. The service was flawless. I particularly enjoyed the Mocktails too.
Adam Bee
Loved the food in here, and the service was spot on. Definitely recommend this place and family-friendly as well. No problems parking as there's lots out front. I'll be going again.
Matthew Allen
Great service and delicous food. Staff are amazing and really welcoming. I had the pizza and asked for extra crispy, it had such a nice crunch and the flavor was good. My wife had the full rack of ribs and they were falling off the rack, very tasty and the Cajun flavored chips were very good. Highly recommend coming here for good food.
Anne Nash
Despite the fact that this place was busy, we had such a fantastic time as a family. The place was clean and once the tables were available, they were cleaned immediately. The staff worked and coordinated very well. The food and drinks were delicious. We had Mac & cheese ,chips, Classic beef lasagne, Ultimate mixed grill ,Crispy BBQ chicken burger and different types of drinks.The place is wheelchair friendly. There is also a hand sanitisation stand just by the door.
Robert Wright
Called here b4 going to the cinama as ut is so close. Me and my wife both had the classic meatballs. The staff very friendly and attentive the food was excellent all in all a great experience and will certainly visit again 😊 👍
Steve Mills
Took my grandson for his 8th birthday celebration - it was his choice to go to F&B's. There were 8 of us. We had a warm and friendly welcome. Our waitress really looked after us, was very customer-focussed and a credit to F&B. The food was timely and tasty - we all had different things and we all enjoyed them. We knew in advance that they no longer do balloons for birthdays, so we brought our own balloons and a birthday cake and they played "Happy Birthday" for us and helped us to celebrate. At the end, we experienced a warm goodbye. We had a great time and many thanks to F&B.
Joe Burkquest
We came here to eat before seeing a film at the nearby Showcase cinema as the website advertised a 30% discount if you showed a cinema ticket for a film that day. Of course, with new COVID-19 restrictions, the ticket was a print at home version. The manager would not accept this because it "wasn't a proper ticket". Luckily I had my NHS card and got a 20% discounted. I complained to F&B on Twitter and got a £10 certificate to use next time because the manager should have given the discount.
Food was very good. The mixed grill being worth the cost. It had everything in the 8oz sirloin steak meal plus 4 bbq wings, a breast of chicken, a rack of ribs and more fries for only an extra £4. I couldn't finish it!
Elizabeth Parnham
Absolutely brilliant place, amazing service from the waitress for our table. Took the family for a catch up dinner, and what can I say? Well firstly there was a very warm welcome on arrival, then the food was simply gorgeous, and the atmosphere was simply wonderful. Both my children had a great time, and the waitress took the time to make sure everyone was having a good time and really went above and beyond to make sure we all enjoyed our time. Highly recommend Frankie and Benny's, whether for a quick stop or if you've been to the cinema or bowling across the way, or even for a birthday party, then this really is the place to go for food, especially if you want excellent quality all round.
Martyn Chidlow
Nice service and quick to order due to it not being busy. Ordered the Burger which arrived with plenty of fries so good to see a decent portion.
Klaudia Plaskocinska
I came to this Frankie & Benny's for the second time now and I must admit that I really enjoy the atmosphere here. It's very easy going, the staff are all really nice and it smells amazing. We ordered some calamari and some garlic king prawns for starters. The calamari wasn't much special but the king prawns were to die for 😍 I could easily eaten a hundred of them that's how good they were.
For out mains we had a pepperoni pizza with a side of corn from the kids menu, whole rack of BBQ bibs with a side of coleslaw, sweetcorn and sweet potato fries and a Calzone with Soda Float to drink along side a Piña Colada and a Long Island for cocktails. I haven't tried the pizza of the kids menu as my sister demolished that in moments but I thought that the whole rack for ribs, although it was tasty, it was a bit dry and had a bit too much fat it for my liking but the BBQ sauce was really tasty. The sweetcorn and sweet potato fries were delicious but the coleslaw was a bit too warm and as it is mayo based didn't go down too well.. The Calzone that my dad had was really good but does have a bit of a spice to it so it's down to personal preferences. Our drinks were really good, I do enjoy a good soda float and the Piña Colada was really good. We didn't have any dessert as we brought in our own cake for my dad's birthday to embarrass him when they blasted the song "Happy Birthday" through the speakers but the lady serving us brought it over with a smile which was always nice.
The overall experience was great and I'd definitely return here for a third dose of the atmosphere
David Howes
The food was an improvement from when I went a few years ago. It came out in good time & was hot & tasty. We shared the New York giant pizza expecting ot to be at least 12"s, but it was only a 10". The service was friendly and attentive 👍
Abigail McCoy
Though busy staff were as attentive as they could be, wait for drinks was surprisingly long compared to food but again when you're somewhere busy it is to be expected. Food is never going to be 'fine dining' but for my family of 3 it surpassed expectations. Little one was very happy with the choices on the kids menu and as a family friendly restaurant that's all I am looking for. Will definitely be back with my family again.
Scott Richardson
Decent value for money and caters well for allergies offering a separate menu on a tablet. Polite and friendly staff, quick service and good quality food.
Joanne Hicklin
The staff friendly and very helpful, the food was lovely to. My daughter is dairy and gluten intolerant and Alex our waiter was very good in checking that the food she had chosen was okay for her to eat. Even the manager was double checking. Want to thank them for making our meal enjoyable and to recommend them.
Trucker Joe
Very welcoming staff and service. Food & Drink arrived promptly. The only negative is we was informed that it is closing down soon. A real shame being so close to the Cinema and Bowling. Feels like Frankie and Benny's is slowly being erased from our town and cities. 😔
Chantelle Green
Just finished eating with my partner at this restaurant, he had bacon cheeseburger and I had the vegan burger. Got the waiter to give the chef my compliments as it was honestly the absolute best vegan burger I have ever had, even over Annies burger shack. It was simple but the flavours were amazing. Can’t get over it � big pat on the back to the chefs in today and the wait staff were also super nice �
Pete Hanson
Saturday 21 May. The food was good, the service excellent, entertainment fantastic........ The person, I have to assume is the manager, small blonde woman seems to spend the whole 2 hours we were there, berating the hard working floor staff in an unprofessional way in front of paying guests or concentrating on Facebook on her phone, to the point she was milliseconds away from walking into a wall. I nearly choked on my food laughing. Maybe if she concentrated on the guests and not ignoring them, her sense of direction would improve.
Thomas Turner
Sat there a while before being served was cold with air-con, another couple asked to- move.Wife's chicken burger bun was burnt my garlic bread was burnt while portion size was good not much flavour to my spaghetti. meatballs.
Callum Hardy
The service was amazing and everyone that served us were so nice. The food and drink was lovely there
Richie Holland
Food was luke warm when we got it
Service was slow
Really not good for a big restaurant chain
Won’t be back
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