Namoo Korean Bbq

I want to give it a rating of 3.5+, but since it doesn't have any, I'll give it three instead. In a well-decorated restaurant, it doesn't look crowded. The food didn’t wait long, but I'm the one who raised my hand and called the staff and stayed all the time. But there will always be one employee who sees me. She's an Asian woman with glasses. She's good service. This is my first time eating Korean food in Perth. Overall, it's good, but I don't think the flavour is strong enough. I think the rice should be Japanese, probably better suited to Korean pork barbecue. You should check the food list first to see if it's complete or not. Sometimes there are many customers and employees may forget. I was full until I got a salad but continued to eat LOL. I like kimchi soup. If it were spicier, it would be great.

Normally love this place - food is great, pricing is decent, however, a recent experience has lead me to write this review. All of a sudden they became ‘booking only’ and don’t accept walk-ins, except when you call to book, the phone constantly rings out and goes straight to voicemail. It doesn’t matter the time of day, it kept happening - and this is the one and only contact method. This is not only unfair, but it’s not as if this change was announced on any social media or anything. Very frustrated.

Been a regular here for years, confirmed last night that they had a new chef and new manager. Food quality was much lower, we always order the cheese egg roll shocked to find that it's only half the size now after searching old photos to confirm that. Quality of meat dropped so much. Had spoken to staff to ask them what happened to the quality of food was it a change of ownership etc. We are such regulars we noticed the price increase recently and staff still insist price hadn't change for 8 months, had to pull photo of old menu to prove we are right. Hope they get the old chef back!

Yesterday my husband and I went with some friends to this place and it was very disappointing. I made a reservation at 8 pm, got there at 7.50 pm and by 8.20 pm we hadn't gotten the menu. I went and talked to the waiter and he took about 10 min to bring the menus. After 20 more minutes nobody came to take our order. We decided to leave but definitely it was a ruined birthday and we had to leave and take the cake back home. If I could submit zero stars I would.

Apparently management changed or something. It explains the severe drop in quality and service. An hour wait with people that came to wait after getting tables first. The speed they clear tables, it isnt anything to commend. I've seen tables stay littered half an hour after people have left. They're not understaffed either, maybe they just haven't received proper training or guidance. Some of the staff seem to mean well and are trying. The rice came out ice cold. The food overall felt lower quality than in the past. I unfortunately will unlikely return unless I receive a positive opinion from an aquaintance.