Shun Fung On The River

Terrible service and the food is much more expensive than last year. Just booked three round tables for 30 people in a private room at noon today. Surprisingly found at least four square tables of strangers occupied my private room at 11:34 am. My round tables are not set up yet and 30 guests are coming in 20 minutes. After I issued complaints, two male managers confronted with me and argued that they have every right to use my private room before noon. Seriously? Have you ever seen any restaurant manager who would tell bride and groom that you are not allowed to use a private wedding space earlier because your booking time is exactly 7 pm ? Ridiculously!

Look I had a nice time when I visited because of the company... but... the food is below average. The entrees were basically what looked like old vegatables with some raw salmon with very bad presentation. The mains were fine but unremarkable. The deep fried crab dish was pretty bad IMHO but that could be a taste thing and we weren't given any implements to break the crab so we all sat there trying to crack it with our teeth (maybe a cultural thing?). The fried rice was below a local Chinese shops standard except for the inclusion of crab meat. Dessert was described as seasonal fruits, but actually was orange and apple presented like your mum would after football practice (I mean really). The staff were helpful enough except simple mistakes. Like they only took me and my partners plate after the entrees and then didn't give us a new one until we asked. They do appear a bit rude but probably a confidence thing. The manager is more rude with an attitude of just trying to get things out as quickly as possible, i.e. comes out and leans over people to place a dish on the table. Also ignores any questions about the dish. Here's the real thing about the staff. I've had friends who tried to work here before. They promise a high rate (for a Chinese restaurant so we are talking minimum wage) after an initial "trial period" where you work for free. Standard trick, however that's why the staff aren't the best and overall I don't feel great about supporting such a place.

Went for lunch. Service was speedy but the the competency of the staff's english is to be desired. They struggled to understand wen questioned about teir meals. Food arrived at different times but was generally good. No kids activities. Asked for an activity and were given 1 pencil between 2 kids. No paper given although the table cloths have a paper covering which then came in handy. In all we had a good time.