Starbucks

8137 Brook Rd, 23227-1307 - Richmond
Recommended by Sluurpy: 2021
🏆 #336 of 978 restaurants in Richmond
Updated on
€€ Cafe
★★★★★ ★★★★★
4.0/5
2201 recommendations

Sluurpy Quality Index

PROPRIETARY
Popularity
100/100
Quality
55/100
Data Completeness
61/100

Verified Dish

Add Missing Dish

4.0/5
Sluurpometro: 80/100
Sluurpy Score
2,201 total reviews
TA Trip
4.5/5
19 reviews
G Google
4.3/5
828 reviews
F Foursquare
4.0/5
118 reviews
F Facebook
4.5/5
73 reviews
MW Menu with price
2.7/5
1,163 reviews

Rating distribution

5★
13
4★
4
3★
0
2★
2
1★
0
🌳 Outdoor seating 🚚 Delivery 🥡 Takeout 🍽️ Dine-in 📅 Reservations Wheelchair accessible Accessible restroom 😊 Casual 🛋️ Cozy 👥 Good for groups

💬 What people say

Drive thru 41 Barista 20 Mocha 16 Parking 14 Clean 8 Smile 8 Employee 7 Ice 6

🕐 Opening Hours

Open now Closes at 08:30 PM
Monday1 05:30 AM - 08:30 PM
Tuesday2 05:30 AM - 08:30 PM
Wednesday3 05:30 AM - 08:30 PM
Thursday4 05:30 AM - 08:30 PM
Friday5 06:00 AM - 08:30 PM
Saturday6 06:00 AM - 08:30 PM
Sunday7 05:30 AM - 08:30 PM

Google Reviews

4.3/5
★★★★
828 Google reviews
V

vcrsteve

★★★★★ 5/5
They made my drink again very well.
Google
D

Dennis Regitz

★★★★☆ 4/5
The dining area looked like a storage area. There were lots of boxes of product stacked around the dining area. The staff was nice and my Carmel crunch Frappuccino was good except that they didn't have the topping for on it. They ask me if I still wanted it before making the order, so that was good. Otherwise an average visit for a Starbucks.
Read more
Google
L

Lisa

★★★★★ 5/5
I was here earlier this morning and saw this man complaining that his coffee was taking too long when they were slam packed and was being rude to the barista and I just have to say, the baristas handled it very well. Kudos :)
Google
D

Darrell Bolton

★★★★★ 5/5
Nice starbucks. very lovely landscaping, nice decor inside, good service and a always great coffee
Google
Y

Yashiyah Tobiyah

★★★★★ 5/5
I wanted to take a moment to express my deepest gratitude to the amazing Starbucks crew who made our week truly special. Natalee, Gwen, Leilani, Jasmine, and Janice, you all went above and beyond in providing us with an exceptional experience that left a lasting impression. From the moment we walked in, we were greeted with warm smiles and a genuine willingness to make our visit outstanding. Your kindness, consideration, and impeccable customer service truly stood out. Each interaction with your team felt like a welcoming embrace, making us feel valued as customers. Natalee, your friendly demeanor and attention to detail made every order feel personalized and special. Gwen, your ability to anticipate our needs and accommodate our preferences did not go unnoticed. Your teamwork and camaraderie were evident, creating an atmosphere that was both inviting and uplifting. It's rare to find a crew that not only excels in their roles but also radiates genuine care for their customers. Natalee, Gwen, Leilani, Jasmine, and Janice, you are the heart and soul of this Starbucks location, and we can't thank you enough for making our week remarkable. We'll be eagerly looking forward to our next visit, knowing that we're in the hands of an exceptional team.
Read more
Google
R

Regina Lewis

★★★★☆ 4/5
There needs to be another Starbucks in the area. The drive thru is superslow and you wait and wait with 10 cars ahead and 10 cards behind. Does not meet the demands of the community.
Google
B

Bryan Hudson

★★★★★ 5/5
This is a great location and team to get your morning coffee from. A majority of them know me (and many other customers) as they call me by name as I walk in for my week"day" coffee. Their customer service is incredible and I feel comfortable whether it's a perfect day at Starbucks or their system is having issues... They aim to take care of the customers. Thanks everyone!
Read more
Google
M

Marian Klatt

★★★★★ 5/5
I enjoy this Starbucks a lot. I usually put a mobile order in so it's ready to pick up when I get there, then I'll sit down and enjoy for a while. For a busy location it feels welcoming and comfortable.
Google
M

M Williams

★★★★☆ 4/5
Pretty fast-paced for some reason. I don't know what the obsession is with people and coffee that this company just thrives but it's okay. I liked the coffee I got. The place could have been a little cleaner but I get it, the workers are moving fast so they don't necessarily notice the small things in the lobby all the time
Read more
Google
V

Valerie Rose

★★★★★ 5/5
My favorite Starbucks, the staff are extremely friendly and I always get my drink made the way I like it
Google
Help improve this page:
← Back to all restaurants in Richmond

🍽️ Suggest a dish

⚠️ Report error

🚫 Report closed

Do you confirm that Starbucks has permanently closed?