Wendy's

113 North Keeneland Drive, 40475 - Richmond
Updated on
★★★★★ ★★★★★
3.5/5
2387 recommendations

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Contact Information

📞 Phone: +1 859-623-6958
📍 Address: 113 North Keeneland Drive, Richmond

🕐 Opening Hours

Open now Closes at 01:00 AM
Monday1 06:30 AM - 01:00 AM
Tuesday2 06:30 AM - 01:00 AM
Wednesday3 06:30 AM - 01:00 AM
Thursday4 06:30 AM - 01:00 AM
Friday5 06:30 AM - 01:00 AM
Saturday6 06:30 AM - 01:00 AM
Sunday7 06:30 AM - 01:00 AM

Google Reviews

3.9/5
★★★
981 Google reviews
N

Nathan Holcomb

11 months ago
★★☆☆☆ 2/5
Pretty bad on my order. Had way too much mayonnaise and I had ordered it with a lettuce bun which is not supposed to include either. I had ordered a salad and they could not even be bothered to put the lid on all the way. Gotta do better.
Google
K

Kristen Back

4 days ago
★☆☆☆☆ 1/5
I have never had issues with any place like today. I am so annoyed with how the young girl at the window acted. When I was placing my order in the first place she was just rushing the entire time. I said on the speak I would like a cherry coke. When I get my order and mention I had ordered a drink she snapped back “no you didn’t” so I asked her if I could add one on because I definitely asked for one. She said “no you cannot add one on because we’re not wasting anymore time” I even heard a coworker tell her she needs to chill. They weren’t even busy. That was absolutely ridiculous and horrible customer service. I try to avoid leaving reviews but as someone who has worked in customer service my entire life someone like that needs to find work elsewhere.
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H

Holly Harrison-Hawkins

4 days ago
★☆☆☆☆ 1/5
Ordered a summer strawberry salad, and it wasn’t fresh. The strawberries were rotten and the salad overall tasted off. Took it to the counter and requested my money back, but they wouldn’t. They instead have a coupon for a combo, which I probably won’t use. Very bad policy.
Google
E

Elleigh

a month ago
★☆☆☆☆ 1/5
I’ve been going here for breakfast for several months now and they used to get my order right every time. recently i’ve gotten the wrong size sides, and the wrong cheese on my croissant ( i want the swiss it comes with, not the other cheese because it hurts my stomach ) and after asking to make sure it’s swiss, it still comes out wrong. i’ve had my bag of food thrown at me and treated with horrible disrespect. i work in fast food and i know how difficult it can be, but the customer service should NEVER be this bad. coworkers were yelling at each other with me at the window as well…i love the food but i will not be returning to this location
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R

Ryan Ranocchini

3 months ago
★★★★☆ 4/5
Drive thru on a road trip. Service was fine and sweet tea was decent. The guy at the first window was super friendly and seemed to actually be glad to be there. A good stop on a roadtrip.
Google
A

Allison P.

4 days ago
★★★★★ 5/5
Very quick service food was hot and delicious. I did dine in and the dining area was clean and organized. Friendly service great job !
Google
G

General Chirp

2 months ago
★☆☆☆☆ 1/5
The people here are incompetent. They gave our food to the wrong person, LET THEM DIG THROUGH IT, and then tried to give it to us. As if that wasn't bad enough, when we asked for new food to be made, they gave us the wrong food. We asked for a refund and we were told they "didn't do refunds". I don't recommend this place to anyone who actually cares about the quality of their food.
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V

Vickie Hacker

a week ago
★★★☆☆ 3/5
Had to give my order 3 times and it was still wrong. I think it is terrible that you have to ask for napkins, condiments, receipt and plastic ware. Not just this location but all locations I've been to recently.
Google
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