The Groove Train

Ordered 2 rib eye 350g steaks 1 porterhouse steak 300g, all ordered medium rare. Instead we recieved 3 250g porterhouse steaks, all cooked medium-well. Steaks were not seasoned, pepper sauce was watery and bland, it was like eating chops. Did I mention they expected us to cut this well-done steak with butter knives? They didn't supply us with steak knives until requested. The cherry on top being this cost us a whopping $120 We also ordered a chicken parmigiana, once it arrived we found it was drier than the Sahara desert, and drowned in an excessive amount of chewy cheese. We still attempted to order dessert at the end of this, after 20 minutes of waiters avoiding eye contact, we then waited 8 minutes to get a chocolate mousse tasting like it's freshly made from a packet bought at the Woolworths downstairs, and be notified that they are out of sticky date puddings! So after 12 minutes we finally received our apple crumble which was cold upon arrival. I can not recommend coming here unless you're looking for poor service, overcooked undersized dry unseasoned overpriced steaks and dry chicken.

I have been going to The Groove Train for years, never disappointed with the Chirnside Park Outlet, however - Eastland was terrible!! over 1hr wait to get a soft drink, Beef Salad meal came out 2hrs later, waitress dumbed our plates on the table rudely, salad was not fresh, Beef was overcooked and barely more than 2 strips, way too much sauce, I ended up pouring the sauce into my empty glass. My husband ordered a Chicken Burger, smothered in a tone off mayonnaise, chips weren't even cooked, couldn't eat them, they were still frozen. I will never return to Eastland to eat a meal here, rude staff and hrs to wait for any customer service. Too bad if we were seeing a movie at Hoyts, we would off missed it.

Had lunch there today. I had the calamari salad. The calamari was good the salad was terrible. There was no dressing on the salad just dry grated cabbage and carrot. When I asked for some dressing they poured some vinegar over it . The menu stated a dressing of Mint coriander lime juice and chilli. Definitely not what I got.

Poor service. Waited half an hour for our order to be taken. Staff avoid eye contact and stand around chit chatting. 3 staff clearing a table of 2 people. After waiting around 30mins to order we get told half of our order is not available to order, adding another 15mins to be notified. Do not recommend this place. Will not come back. Two tables of 2 seated next to us walked out frustrated having to wait.

The groove Train, is a let down. The food is overpriced for what it is, I ordered the mix grill and it was tastless, dry and tough. The Waitress ask me what sause I wanted and I asked is that extra and she could not give me a clear answer instread she gave me attitude and never came back to the table to let me know. The place has one unisex toilet and I was inline behind 8 other people.