A big shop with a variety of food, groceries and a whole section for clothes for men, women and children. Looks fancy with the dim lighting and luxurious design of shelves. The price are a bit more expensive than similar shops, though.
Very nice store, kept clean and tidy, staff friendly and helpful. Though expensive for clothing it is of good quality and lasts ages. The food very good and delious happy to return soon.😁👍
Claire Jasmine Jules-Saffu
+5
I've been coming to this branch for years and also I know people that work here but today wanted to review to thank Margaret in lingerie for the excellent service I had for bra measurement this morning. Margaret was thorough, professional, friendly, helpful and genuine. I had a lovely chat with her and she gave me some great guidance. The bra I was wearing was two cup sizes too small. Thanks a lot Margaret! This new campaign M&S have launched to help women wear the correct bra size is very much needed (especially post baby!) and of course I'll be buying my bras from M&S. Amazing service and highly recommended.
They do jeans in my size 38 short 29 leg. Really great.. also visited the cafe and it's clean and welcoming space plenty of seating. Tried a strawberry frapp for the first time, tastes so good, although would be nice if a long spoon came with it to eat the cream.
Peter “Speedy P” Reeves
+5
Classic M&S offering good quality clothing, food, drink and much more all under one roof.
The men's department is upstairs along with a cafe and children's right to the back.
The women's department downstairs with home goods and then groceries to the back where there is an exit to the main street.
Staff are your typical Marks bunch, proud to be working at Marks and pleasant, friendly but not overly just professional and polite.
Store is pretty clean always which is nice. For me the good thing is you know you are getting quality no matter what you buy in Marks. The Romford branch is no different and boosts the fact its over two floors which means it's spacious and feels comfortable to be in.
Always have fresh and appetising choices from food to wines prosecco shoes lingerie and clothes. And the staff are all so friendly and extremely helpful.
Usual MnS clean good service not the b iggest store
An excellent, well-established department store with a great selection of well priced men's, women's and children's clothes. A food area also has a great selection of many people's favourites. The cooked roast chicken has always been one of my go-to meals. Been visiting this store for 50 years now, and on my latest visit the staff were incredibly helpful yet again when I needed to find something. M&S are a class apart.
Popped in with my girlfriend and purchased two different pairs of summer shorts, I found everything easy to find. We were made welcomed by Grace who was extremely polite, helpful and professional in every way. What a lovely experience we had shopping at M&S.
Love the quality and variety of products.
M&S cafe always show their quality service and food. It was great what you expected and got it.
Love M&S had a superb toasted sandwich & coffee in the cafe always enjoyable & picked up their Passion Star Martini Cocktail to try, can't wait😋
Used for click and collect service, the customer service personnel lady was remarkably helpful but taking into account the number of orders they were handling, should have more help at hand. Attitude of some of the customers waiting for the service was downright rude, simply not acceptable. I admired the patience and calm approach of the lady serving the person with attitude issues.
Only bought some good today. Some of the sweaters look very nice & some lovely colours so will be back to check them. Not impressed with dresses & skirts as I walked quickly through the main aisle.
Nice shop lots of nice clothes friendly staff. open late comes in handy when I finish work and need something for dinner. Love the Helping Hand £5 vouchers comes in handy when I need to get a big shop . Love the buy 3 items for the price of 2 thank you.
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