The Palm House

I booked The Palm House for dinner for celebrate a "mile stone" birthday for my mother. Unfortunately the original date had to be cancelled due to my mum falling ill on her birthday but Alison was very understanding and they rescheduled the date which took place recently. Firstly the staff were amazing and very attentive. They could not do enough for us. Service with a smile all evening. The food was delicious and the venue felt really special and intimate. Overall a wonderful evening was had by all. I would highly recommend the Palm House to all.

Delicious and reasonably priced food amongst the lush, exotic surroundings of this little gem of a restaurant. Enjoy a visit after a browse around the antique center.

Such a lovely experience yesterday and on a busy Saturday. We could not have been more looked after by a wonderful gentleman who served our table. We were 2 adults and twin babies in high chairs. We were a bit early for our table but nothing was a problem for the staff at this delightful restaurant. The chef’s special, the chicken, bacon, pea risotto x 2 was excellent. Nice choice of wine too. Well done The Palm at Packhouse Team, thank you.

My friend and I usually visits restaurants and places and we aimed to be fair in leaving a review, I will discuss the positive and negative feedbacks. This restaurant is located in a place where it could only be reached by car, it's quite easy to find with the help of Google Map. The car park is spacious it could probably fit a minimum of 30 cars plus there is an overflow car park outside. The ambience is something that you won't see in Aldershot, something cozy, the interior designer was successful in the artistry. The place could easily captivate Farnham residents. It is clean and a place to be comfortable. Not so many choices for breakfast. It's a bit dry as shown on the photos, I asked the waiter why the eggs were so yellow, was it a duck egg? I like the peppermint tea, it was not a disappointment. Maybe asking how 'toasted' the bread will be helpful, I should've told the waiter it should not be too toasted. I like the hot beans though. It took sometime for the food to arrive considering the time was not busy. The staff were smiling. From where I sat, I could see the garbage bin as it has a clear view of the kitchen (maybe that could be hidden away from the eyes of the guest?). A bin is not a good thing to watch whilst eating. More inter-action to the guests would be helpful. A genuine inter-action, not the 'rush' type would definitely build better relationship with the guest which will be help in a word of mouth marketing. The waiter was on the spot in asking what sauces we like. The Wi-Fi was not helpful on that day for some reasons so please have a look. I have to mention that we will go back for the sweet potato chips. The burger had enough meat, the bread could be better. Check the knife carefully and you will see what I mean (see photo). Generous on the thickness of the tissue. The purpose of this review is to identify the areas that could be improved and keep the team with high spirits on the positive observations. We'll be back for lunch or an afternoon tea. On leaving the area, It was raining heavily and as it was an open area from the restaurant to the car park, you'll get wet, an umbrella would be helpful IF Palm House is really serious with customer service. A couple of them would show attention to detail and concern about the customers (it's just me but small little details makes the brand more memorable).

Lovely treat. I went with my one year old for a cheeky grown up treat. Lovely calm atmosphere and friendly staff. Enjoyed the fun decor. The calamari and courgette was delicious and the staff were very accommodating with serving my baby some veg sides not on the menu. Definitely recommend and it was very busy so I'd advise booking. Next time we will come for breakfast.