M&s Cafe Revive

You average M&S well stocked and a busy food hall. Like most under staffed but those there are in the main friendly and helpful. New self service checkouts and reduced staffed pay points. Dedicated refund and returns desk is efficient while automated Click and Collect system often fails to work but fortunately staff quickly on hand when help is required. Very average cafe with similar staff unfortunately.

Has a supermarket/food section! Lived in Sevenoaks for nearly 2 years before finally going in M&S and turns it out had the Foodhall supermarket in the back the whole time. Why they don’t have a sign on the outside of the building I’ll never know. Tried adding it to google maps and got rejected… Theres also a cafe upstairs which I successfully added to google maps but it seems like it only has starbucks-style food

We have visited this M&S a few times now and the cafe. The last time we ate, we were served by a lovely lady called Nellie. She was so accommodating and nothing was a problem. Even though visibly busy, and the baby chino for our daughter was already free of charge, she took the time to rinse and sterilise our daughters beaker so she could drink it fuss free and offered us to return it for it to be rinsed through so she could have water afterwards. She informed us that we would get the cake free with our tea, with our sparks app. An offer that would’ve otherwise been missed. The food as always, was lovely too.

Not much to say really apart from its M&S, of you have been to any before then you know what to expect. It is a large M&S and is well stocked normally, however they had sold out of the items I was looking for but we're happy to order the item there and then for a next day delivery to the store for me to pick up. Food in the supermarket section is good and again it is big so should have everything you need. However, personally I find their food a little expensive so would do my weekly shop in the other numerous supermarkets in Sevenoaks, however, M&S food is lovely so I will not mark them down because of my preference as their is no doubting the quality and taste of their food and customer service.