I am giving this five stars as the Store has been here from the early days of the chain. It has kept the Mission statement of the Company loyally since it opened. The Owners keep it well maintained & fitting to Shaftesbury. The HR seem to have a talent for selecting the right staff for the area. Inviting food greets you as you enter & keeps going until you reach the counter. Free news papers to read while enjoying your favourite beverage. The bathroom are well kept & there is seating outside. All together a nice coffee break from exploring this historic town.
Normally I give high scores to Costa but this lost a vote from me. Very busy coffee shop with all the usual Costa fare. Quite tight around the dated furniture and not as clean and tidy as I like.
Clean facilities but damaged door lock.
Four stars and not three given due to the lovely, helpful and attentive staff team. Well done them.
If not for them I might have looked for a different coffee shop on my next visit.
Friendly staff, nothing to much trouble
Good experience. The girls were very helpful and chatty. We bought a croissant to take away.
Great little Costa shop with a friendly team. Usual great selection of tasty treats too. Adjacent to a lovely scenic walk past the Abbey with benches to admire the views.
Quiet so served quickly which is always nice. Just the usual over priced coffee so nothing to sing and dance about. Just realised i get 110 point for buying one coffee from a machine but 45 points for buying 3 coffees from shop. Wondering what all that's about!!!!. Staff are friendly and covid compliant!!!!
Really lovely place + team.
I pop in here quite often and it's a lovely place for catching up with friends, the coffee is better than many other coffee shops in Shaftesbury and the people who work here are very friendly and good to have a chat with. I've been coming here for a while and to this day I can't find anywhere that does a better caramel latte! The chicken and bacon toasties are to die for and the cake is normally pretty good too. The cafe can get busy sometimes with tourists and the general people of Shaftesbury, but at the right times it's quite quiet and a nice place to relax. It's kept clean and it's clear the people who work here care about what they're doing.
Lovely folk! Great coffee, great position in town.
Edit: 6/2/17. Refurbished, light and airy. With added sofa!
Edit: 12/9/21. Post (?) Covid. Hand sanitiser still available.
Coffee still excellent.
No outside seating available for smokers
Young students working mega kind, talkative friendly.
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