Love this place have done birthday get togethers, special treats and no matter what day or time this place is always 5* fab service lovely ice cream and the waffles are the best I've ever had xxx
Yummy desserts, best place good atmosphere,staff are friendly everyone try this place out. Would recommend it to everyone :-) i will be back soon for more desserts
Very nice friendly staff, one of the best waffles.
Loved the vanilla ice cream.
Stylish waffle serving. What's really amazing is that the shop is spacious. Didn't have time to take photos for the dishes as they were gone in a glimpse.
Hope they keep it up.
Came here a year ago on Valentine's day, have been there almost every week since!! Everyone is so nice and the place it spotless, and the food looks just as amazing as it tastes! I can't rate this place high enough, I absolutely love it.
This is a nice place on the high street. I live in london so I frequent many desert parlours and this one is up there. Prices are friendly, management are too! I felt like it was a family run establishment, which is a plus for me. The Oreo cake was incredible. We had to wait a bit for the desert (waffle) but it was worth it. Will definitely be back.
Thank you for the amazing service we really did enjoy the food it was really nice it was not to sweet for my liking and the gentlemen serving and making the food were so kind. We really would like to come back, thanks again.
-written by a very happy nephew and niece!
They have an assortment of lovely delicious desserts. There is much to chose from. 100% vegetarian (naturally halal). No alcohol. Suitable for children. Staff are very friendly. They have sundaes, scoops of various gelato/ice cream/sorbet, chocolate brownie with custard, ice cream cone, various waffles/crepes/pancakes, crumbles and custard and maybe more. There's also a selection of drinks to choose from (hot and cold) including hot chocolate with cream, hot chocolate, fruit juices, sparkling pop, milkshakes and maybe more. Me and my dad visited them often. Greatly recommended and the best so far. So much better than Delightful Desserts further up the road. Thank you. Their menu may have changed since as have a new manager
Had a strawberries and cream waffle from here and have to say it was one of the best strawberries and cream waffle compared to other places I have been to. The strawberries tasted fresh and we're soft in texture - a big difference as other places tend to use lower quality strawberries. The waffle was cooked to perfection and not overcooked like a few places I had been to in the past. This dessert was worth every penny and highly recommended!!!
Milkshake was okay, not as thick as I thought it would be
But the waffle was TOP NOTCH. Very nice, friendly staff and will be ordering again.
The staff here were very helpful and friendly. They talk politely and tried their best to offer good customer service. The food quality exceeds the expected and is made with love and care. One of the staff members, Bibi, acted very professionally and tried her best to make sure we enjoyed the dessert to the fullest. Deserves over 5 stars. Exceptional service.
I took my son here for ice cream, we had a lovely welcome from the 2 staff members working on arrival. There was a huge choice of ice cream, sorbets, waffles, cakes and crepes and they all looked delicious! We sat inside and had our ice cream and sorbet and it was honestly top quality! I had a gorgeous coffee to finish made by a staff member, he bought it to my table after we sat down. The service was really good, food and drinks are excellent and it was clean and spacious inside the shop. Thanks so much, we will definitely be back again!
Full marks to ice gem and the staff. Beautiful waffles and with them going the extra mile when we told them it was our daughters birthday, they went out to the shop and brought candles, bringing over a gorgeous (and huge) slice of cake for her to blow out the candles and take home. Highly recommend a visit to ice gem in shirley. Next time we are back in brum we will 100% be coming back. Thank you ice gem guys
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