British
International
Sit down

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Sluurpy's certification

Certificate of excellence (Sluurpy)
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85
/100
Based on 1802 parameters and reviews
Updated 2020-02-14
Tripadvisor
Tripadvisor
4,5
1070 Reviews
Upd.

14/02/2020

Google
Google
4,3
361 Reviews
Upd.

15/11/2019

Foursquare
Foursquare
8,0
28 Reviews
Upd.

04/12/2019

Facebook
Facebook
4,7
280 Reviews
Upd.

19/11/2019

Yelp
Yelp
4,0
3 Reviews
Upd.

15/11/2019

The Chef reccomendThe Chef reccomend

  • Pork
  • Cupcakes
  • Mussels
  • Burger
  • Fish
  • Roast Beef
  • Fish & Chips
  • Duck
  • Sandwiches
  • Cakes
  • Salmon
  • Lamb
  • Salad
  • Beef

Description

  • Phone number: +44 23 8033 9303
  • Cuisine:
    International
    ,
    Gluten Free Options
    ,
    Vegetarian Friendly
    ,
    Vegan Options
    ,
    British
  • Restrictions:
    Vegetarian Friendly
    ,
    Vegan Options
    ,
    Gluten Free Options
  • Meal types:
    After-hours
    ,
    Drinks
    ,
    Dinner
    ,
    Brunch
    ,
    Lunch
  • Category:
    Sit down


Reviews

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    Harveen1 2020-02-16

    Had my baby shower today at Grand Cafe, Southampon. I had pre-ordered veggie orders a week in advance. Due to storm Dennis, people coming from london were cancelling last minute. The staff kept complaining that even though i had booked for 20 people and then told them as we were there that there were only 15 people - when in the end a total of 17 of my guests arrived that this was the reason for them not being able to have any of the veggie options sorted. Ummm, well if you complained that you had food for 20 people, why was it then hard to have food for 17. Regardless, the numbers dont affect the veggie pre-order!!?!?!? The manager complained that i should have updated them on numbers a day in advance - how is that possible with a storm to know if people will be safe to attend! She then rudely said that the storm is over and thats when i replied ‘its not over in london and travelling down in floods.’ Now when it came to the bill, they told me that i wouldnt get the deposit back for the three people that couldnt come. Fair enough, but then they kept saying as a gesture of good will they wont charge us for their afternoon tea - ummm, thats not how it works - thats what the deposits for! They were causing this fuss because i told them to put the deposit back on the card i had paid it with instead of taking it off the bill ....everyone would pay for what they had individually (afternoon tea plus drinks) - this was clearly too complicated for them to comprehend and they were ultimately being rude and difficult. There was no ‘thank you for coming’ or even a simple ‘goodbye’ from the manager dealing with us or the waiters. The manager was rude and quite frankly ruined my baby shower. She needs to go on a customer services course because her attitude was appauling!!! I will NEVER go there again and i will never recommend them to anyone.

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    fatimalV1271YK 2020-02-13

    I have been today for lunch, asked for an americano with skinny milk. Answer"we only have one type of milk, the blue top one" well for me is not an issue, but what if I'm lactose intolerant, vegan or simply don't like cows milk??? You guys need to sort this out, not good impression. The rest of food delicious, to be fair.

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    SuzyM61 2020-01-26

    There were 22 of us for lunch and it was fantastic. The food was tasty, well presented and the service was excellent. All staff were friendly and nothing was too much trouble.

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    342babsr 2020-01-26

    We had a wonderful time at the Grand Cafe for our afternoon tea. So much delicious food and very friendly staff, especially David.

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    23hollyr 2020-01-21

    Staff are always attentive and welcoming. Drinks and food are always delicious. Excellent location, service and food!

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    Sharon S 2020-01-20

    We visited Grand Cafe last Saturday evening for a meal with friends. As usual the service was excellent and the food delicious. Tara and the staff were very attentive and our food, served well. If you haven't eaten at this lovely restaurant yet then you must put it on your list of places to go to.

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    rynesurrey 2020-01-19

    We ate here for my husband’s birthday. The people were so attentive & friendly. The food is delicious. There was no entertainment when we visited, but will definitely return. Excellent location, service and food!

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    Julie L 2020-01-18

    Came as part of a work post Xmas meal. Had pate for starters and lamb for main. The food was the nicest I have eaten for a very long time.

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    lauren s 2020-01-08

    Came to grand cafe for an evening meal, David served us and the service was impeccable. He was chatty and friendly while making sure we had everything we needed. He also made recommendations which were brilliant. Overall, lovely food and great cocktails!!! Would recommend.

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    Vikingking1967 2020-01-07

    Tremendous venue for food, entertainment and an amazing historical building in which to enjoy any given event to celebrate and experience great service. Been a customer many times and would recommend this place to any prospective guest visiting the city as its exceptional. Great food, good value, great staff in a wonderful setting. Thank you Karen, Yannick, Tara and Greg who always provides us with great service, this is a must try venue.....

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    davec507 2020-01-06

    Had a fantastic Sunday lunch with my wife and father in law, food was cooked to perfection and service was fantastic,

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    LillieM43 2019-12-29

    First visit for me to this lovely restaurent. We had a super Christmas dinner and I cannot fault it! Atmospheric and classy.i will return to try out the theme dinner in March and I want to thank Yannick who went above and beyond to help me out with vouchers on Christmas eve ...the presents were well received especially as ideas had dried up...cannot wait to return..

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    Emma W 2019-12-29

    This was our second Christmas day lunch here and again it was truly amazing..the food was out of this world. The staff were amazingly friendly and nothing was too much trouble, a superb venue to have a fantastic Christmas day..

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    Shivit1 2019-12-25

    I treated my family to Christmas dinner here today. The food was excellent, the service was spot on, and the entertainment was fun. I would certainly recommend it.

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    Q1737OBpeterh 2019-12-25

    We have just had an excellent lunch with all the trimmings. Lucian, the singer, sang all the Christmas favourites, Father Christmas handed out presents to all the children and all the staff were efficient and happy. We started with toasted scallops on a bed of pea puree, I had halibut, perfectly cooked instead of turkey this year and my wife had a huge plate of turkey with more vegetables than she could eat. All beautifully cooked and hot. For dessert, I had chocolate brownie with chocolate ice cream, white chocolate mousse and a chocolate cup and my wife had a mixture of various ice creams. Finally a cheeseboard with three varieties of cheese, biscuits, celery, grapes and nuts. If you can get a reservation next Christmas, I thoroughly recommend it even though it is not cheap.

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    Broadhurst 2019-12-17

    We had not eaten here for a while and our friends had just stepped off the Queen Mary, we were not disappointed! The service is very friendly and attentive. One of our friends asked for a Manhatten cocktail, it was not on the list, no problem the bar man Googled it and produced a very acceptable offering. The room is spacious and has a high ceiling which helps to absorb the sound of people talking. There was live singer and band, this was an unexpected bonus. Good choice on the menu, my smoked salmon and prawn starter was delicious, as was my roast beef. Only one of us managed dessert, and he thoroughly enjoyed the chocolate torte. The portion size is very generous. The price is very reasonable. Greg and David did a great job serving us, as did the rest of the team. The setting is fantastic, and the service is very special.

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    donmc2017 2019-12-17

    Visited with work colleagues for one of the Christmas Party nights. Impressive venue,beautiful decor, staff were welcoming when we arrived. Food was delicious,everything arrived piping hot and the service was excellent. All the staff appear to enjoy their jobs and this helps to make for a great atmosphere. Entertainment was good and we were dancing all night..sometimes with staff members who joined the fun in as they moved around the room. A colleague was delighted to be whirled around the dance floor by Yannick! I've been here several times now and always had a great time. Highly recommended.

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    william084 2019-12-16

    I had a very nice meal here in very grand surroundings. Bar staff and waiting staff all very polite. Prices reasonable. I later discovered their is a nightclub downstairs

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    Passport634339 2019-12-16

    We had an amazing lunch at the Grand Cafe. We all had beef roasts and everyone, including three children, was extremely complimentary of their plate. The service was extremely friendly and amazingly interacted with the kids. We will definitely be coming back!

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    tonyluckhurst 2019-12-15

    Excellent family Sunday lunch. The staff & Yanik (restaurant manager) really looked after us. Thank you Grand Cafe

Restaurants in Southampton

Our aggregate rating, “Sluurpometro”, is 85 based on 1802 parameters and reviews

If you need to contact by phone, call the number +44 23 8033 9303

Timetable:

  • Monday 11:00-00:30
  • Tuesday 11:00-00:30
  • Wednesday 11:00-00:30
  • Thursday 11:00-00:30
  • Friday 11:00-00:30
  • Saturday 11:00-00:30
  • Sunday 11:00-18:00

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