The Roost 53

Amazing customer service, foods always fresh, specials daily with chips or salad. I was in store during a state mask mandate when a entitled lady was portraying a toddler over being asked really nice to wear a mask, was great to see how nice the staff were, regardless of her behaviour, I was pleasantly greeted with a smile straight after the incident, was really nice. Home made, fresh food daily and affordable.

Was humiliated with a shop full of customers when I went to order. When asked, I ordered a Celery, ginger and lemon juice (I ordered this a week ago and had no trouble at all, with amazing customer service!) instead of getting what I asked for I received a whole 5mins lecture about how food prices are on the rise, by the boss and that celery isn't substantial to have as a juice paired with the two other options I chose. Rudely interrupting the very nice lady currently serving me abruptly. To then being left stunned with the lady serving me at the service I just received. All I wanted to order was todays special (which the boss made wrong anyway) and my juice. . I didn't order anything complicated not on the menu. I ordered two things advertised. The "boss" has appalling customer service and I did not come into your store to hear about food prices. Try a more friendly approach next time. Also change your menu NOW, To better reflect the poor outcome of today's experience. Your menu says 3;options. Not specifically the rubbish you spun to me today. It is not your customers fault about food prices. It is your poor customer service and not providing the goods advertised!!!! Hey boss if you would like to fix this, get back to me. Because today your service and also my order of today's special sucked!