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Contact Information
📞
Phone:
+1 281-530-0199
🌐 Website:
https://www.jackinthebox.com/
📍
Address:
12175 Southwest Fwy, Stafford
📷 Photos (10+)
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Google Reviews
719
Google reviews
I gave this location one star and that is being generous. Every time we go there they are always out of something and NEVER HAVE ANY COFFEE! We ask can you make some and they say no. So why serve breakfast 24/7 and Never have coffee! We asked for the receipt and they said it was it the bag which it wasn’t. We’re Done with this location.
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Google
I'm a door dash driver, the Hispanic clerk at the place when I pick up the order of several sodas. the boxes were not strong enough and I ask her for help and she did not give it to me. and she told me that I was responsible for organizing the request that she had to bring the specific equipment for the cases. What a lack of respect for that slope. Now one also has to prepare the order. people like that shouldn't work there
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Google
Worst location I've been to in my life and that's saying a lot. No exaggeration. The staff and management are incompetent, rude and totally condescending. I had an issue 2 weeks ago and had some words exchanged with the manager/supervisor TYria. Fast forward to 15 minutes ago. My dad and I ordered 3 Jr burgers, a few tacos value fries and egg rolls. Not a huge, complicated order at all. We were also the only car in line. It was not busy and actually looked almost empty. We pulled up, paid and waited almost 30 minutes and not one time did anyone come to say "it'll be a few minutes", "thank you for your patience", "I apologize for the wait". Nothing. Again, bc of my experience last time, I'm not surprised. I also wasn't surprised to see the manager/supervisor Tyria on shift during this whole ordeal. I advised my dad to get his money back, so he did. When he complained about the wait, there were no apologies. He told the cashier he could've ordered a beer and a burger at Applebee's in 30 minutes and Tyria the supervisor said "well go to Applebee's". I'm absolutely done with this location. I'm not one to jeopardize anyone's job or livelihood but there needs to be some additional training in customer service at least. There's a reason they stay empty and I'm sure the business this location gets is simply bc it's off 59 and most of those people are just passing thru and don't know better. I will be calling corporate first thing in the morning and will not let this go. It seems like disrespecting customers is a norm here. At the end of the day, just bc I'm ordering a dollar burger and not a steak, doesn't mean you get to treat customers the way this location does.
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Google
Very rude! I was doing An order for Doordash and the woman/man(not sure of preference but trying to be respectful, a woman dressed as a man with a man haircut) yelled at me through the speaker stating that she didn’t have any pick up orders. I was stuck in the line and had no choice but to pass the drive thru window. When I got to the window I did ask one more time just in case the order came in while I was waiting. The staff member (from speaker) yelled at me stating, “I already F*N(cuss word) that there’s no F*N order for any F*N doordash, no F*N Ubereats…” you get the idea. I drove off because I will not tolerate any disrespect and unfortunately this happened in front of my kids. I already reported to Doordash how poorly this establishment is ran and how unprofessional.
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Google
Claims to be open 24/7. This would be about the ninth time I've came by to place a late night order. The late night Manger laughed an said sorry we are closed. I can understand closed for system reset or something but this is an everynight thing different times. Horrible service avoid this place at all cost.
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Google
Man by far my favorite jack in the box thanks to Delilah I love coming here at night with my boyfriend we enjoy seeing her and her customer service A1 they need to give them a rise thank you Delilah for your hard working self we appreciate you working late at night .
Google
This is the second time I've been there with the exact problem twice. I ordered a sweet tea and mini churros with extra cinnamon and sugar and both time I get a large sweet tea mixed with coke and barely any cinnamon and sugar on my mini churros. This happened almost a month a part from each visit.
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Google
I had some bad experiences with Jack in the box before but this sausage burrito (#23) it's so perfect. It has eggs, sausage, bacon, cheese and hash browns.
Google
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