Mcdonald's

Deserves no stars , wrong order , Be ignorant and hold up the line don’t move till you have your food, you’ll die in the reserved parking spot waiting for the food you ordered to be fixed.I just lefted shouldn’t have waited 30 minutes .Let fat boy honking his horn behind me enjoy it. This food isn’t good for you anyways . People go to TGI Friday's or any restaurant and get real food for the same price besides wasting it at this dump here .

Of course, when I asked my child where he would like to eat anywhere at all, he always says McDonald's and I have to tell you their food has improved over the years since I was a child. My goodness they have healthy stuff now. Awesome! So I don't mind bringing my child to McDonald's and getting a good meal once in a while . Good job guys! Keep it up!

Placed a Mobile app order for curbside pickup. It wasn't brought out after waiting over 20 minutes. The location had all the doors locked preventing me from going in to get my food. The site was apparently drive thru only even though the app offered a carryout option and ENCOURAGED using the Curbside option. I tried to call and no one answered the phone. ultimately had to ask at the drive thru, over a car, about my food and received confused looks. Someone then said "oh, the curbside order?" and told me to get in the drive thru line wrapping around the building. I had an appointment to get to and at this point was now running late. I told them to just cancel my order and left. The order was NEVER canceled/refunded. I called the store the next day and they told me I needed to call Mcdonalds support for a refund. I contacted Mcdonalds support and they said the store needed to take care of it, they filed a report and said I'd be contacted by the store shortly. I was called a couple days later and told I would need to come in to the store to get the refund. I went to the location multiple times but the manager I spoke with wasn't there and no one else knew anything about it and claimed they couldn't do anything. After dealing with this for MONTHS I contacted Mcdonalds "support" AGAIN and they told me I'd hear from someone soon. Over 10 days and NOTHING except afew more "We're sorry for your experience" emails to add to the collection. Now, nearly 6 months later - NOTHING! Mcdonalds has essentially STOLEN approx. $20 from me. So IF you visit this site - don't place a mobile order because if you DON'T get your food you'll have to jump thru hoops for MONTHS to TRY and get your money back!

On Feb 3, 2022, around 8:35 pm, I went to this Stoughton McDonald's. I ordered three medium fries, three double quarter pounders and three regular cokes for three youngsters that were in my car. I then added a diet Pepsi for myself because of my diabetic concerns. McD staff gave me ALL regular Pepsi (no diet coke for me) and did not give us the fries we'd ordered. We did not notice the error until we had driven almost five miles out of Stoughton. Because the kids had been playing basketball and were really hungry, they insisted that I drive back and get the fries we hadn't been given. As inconvenient as this was I swung around and drove back. Upon arrival I told the manager as respectfully as I could that my order had been messed up. She gave me a bad attitude and did not even apologize for the mistake made by the restaurant. I gave her back the regular coke they'd given me and asked for a diet one. She went and got me another and when I tasted it, it was regular coke still! She began to tell me that I ha asked for regular coke not diet. When I denied it, she flew off the handle and said she heard what I'd said, and that's why she bro that me the regular coke. Surprised I said, "Miss, would I order regular coke with all its sugar content when I have diet restrictions and can't have it?" Even the kids I was with said I had ordered one diet coke. So I told her, "Ma'am, it's ok, we all make mistakes. Why don't you just give me the diet coke so I can go home?" I was exhausted. But she went on talking in a manner that suggested I'd offended her. The kids I was with were my witnesses that I had asked for three regular cokes(because the coke was for them. They would have stopped me if I had ordered them a drink they hadn't asked for.) Because the manager wouldn't stop arguing, I gave up and told her it was alright. I left without my diet coke, still thirsty, with several miles to drive (Stoughton to Woburn) terribly disappointed about her attitude. Not once did she apologize for the error, despite my efforts to reassure her it's ok we all make mistakes. The kids I was with were shocked about her manner as well. I hope she does not continue to operate with this kind of attitude. It is sure to drive customers away.