Coleygoaly27
This is a great place to take your family for a night in or just for some food. My overall experience here was great the service was by far the best trait they had. The toilets weren’t too bad either, the space in the rooms is definitely too small though. Overall, great place to stay a night or two with your family but I wouldn’t take them for at least over 3.
beereed
Stopped by on our way past not in the easiest location for parking.
We were pleased we tried this chain pub/restaurant.
Great selection of small bites, sides and mains.
As they are known as sizzling pubs you have to try a sizzle plate, very good if a bit of a gimmick.
Dessert options were mostly excessively sugary.
Great drafts selection and a number of bars in this unique layout.
Place was noticeably damp so that's something that ought to be looked into, window sills were quite grubby.
Good service.
Jasmyn Earl
Had a wonderful visit to The Grange Hotel recently! The food was amazing, and the service was exceptional! The staff were so polite and attentive. We were served by the lovely Jess, who was extremely friendly and helpful. She is a credit to the team. Will definitely be returning here again soon!
Claire Fryer
We were here for food and a few drinks before the England v Scotland match. The place was absolutely packed, but the food and service were still brilliant. Piping hot food, friendly staff and the peanut butter whisky is definitely worth a try!! Great place. Thank you xx
Claire Fleming
Great team behind the bar. Always get a warm and friendly welcome. Good attentive service from all the staff, for me and my dog. Good variety of food and drinks. Just a nice atmosphere that you can relax, have fun, watch sport, socialise and play pool.
Alison H
Had a lovely visit for a birthday celebration. Unfortunately food order wasn't correct but bar was busy and didn't want to cause a fuss or have a cold meal due to standing around waiting so just ate minus the paid for side order. Staff were friendly as always and food was tasty. Have been before and will go back again!
Norma Lee
Really nice atmosphere. Great service at the bar. Very friendly helpful staff. We decided to stay for food. Shown to a table by Jan. Very polite. Order taken promptly. Served quite quickly with all we ordered. Great tasty food. Well worth the visit and great value for money.
eldracttam 11
We often dine at the The Grange and usually the food is great. I guess everyone has an off day, it happens today was that day. I had fish & chips.... the batter on the fish was soft not crispsy, it was soggy underneath which in turn made the fish soggy. This chips weren't hot, just warm , so by the time I was half way through they were cold and not particularly palatable. The peas were nice ! !
Paula Moore
The food is always piping hot, tastes amazing. The deserts look amazing, I'm always too full so I have never been able to eat one. Always busy, but we've never had to wait to long. Staff are always racing around but lovely and friendly
Megan Thompson
The food is nice but I think the menu needs updating more often that's why I only choose to go here once or twice as the menu doesn't change often.
The decor needs ripping out and re doing and the electrics as the power went out a few times but it's only the Grange light went out think they need re doing.
Charles Rackstraw
Had a good meal and the staff was very pleasent. Didn't have to wait long.
Taz Barnes
Friendly staff, brilliant atmosphere & one of the best sizzling pubs I've been too.
stephen glover
Had a table of 10. ordered 3 separate orders to come out all together which they did .service was perfect and quick. Food was good and reasonably priced deffo go back
Lola Iomx
The atmosphere was very calming and lovely, the service was amazing all through and the food was fresh and delicious, I would definitely recommend this place! x
yvonne middlemiss
We had breakfast and the food was amazing. very good variety. Taylor and Demi were our servers and they were very pleasant. Our food was brought to us in good time. Will definitely go again
Sara Hardy
Great food, our waitress was Jess who was particularly helpful and checked throughout if we we were happy with our meal. Would come back again.
Bea C
Such a lovely experience and such yummy food! Thank you for the great service, and to Jess especially! Would definitely recommend :)
'Danielle Pigford
Came out for a meal with the family ordered the two of us ordered the chicken and rib combo and the other ordered the New Yorker. What a disgrace both meals were. Plates were overfilled with under cooked onions at a ridiculous amount and I mean there was more onions than there were any of the rest of the meal. Chips say they were seasoned. They were far from it. There was no meat at all on the ribs, the New Yorker was missing food that was meant to come with. Cutlery was disgusting still had food and stains left on them. Asked for a refund for the meal and only one meal was refunded and the staff said there was nothing else he could do and shrugged his shoulders and took the plate away and didn’t come back when we complained about the amount of onions on the plates (which weren’t even stated on the menu that it came with onions) they said it was simply because of the size of the plate so they had to fill it. If that’s the problem then buy smaller plates or fill it with the food you’re serving it with. Cups were covered in lipstick, let alone being told that the coffee that was ordered would not be made until the rest of the customers waiting at the bar were served even though we were customers too. Condiment holder was covered in sticky substances the menu was covered in the same substances. No apology for the state of the food or the fact we were not happy with the service. No receipt was issued for any of the meals. Working within the food industry myself I am disgraced that the staff are running that place the way they are running it without a care they are generally there just for the payslip not for the good of the company. Would not recommend this to anyone at a disgrace if this place we have left and went to McDonald’s instead at least they attend to there paying customers orders and everything is actually cooked fresh!
Barry Lovatt
Yet again walked into chaos at the bar with not enough staff, top bar off as usual, no one behind the bar and 7 deep in the lounge. The food is terrible microwave rubbish and the Guinness is awful. After watching the que at the bar go nowhere after 15 mins we decided to leave, even the bell is better staffed now. If you want real pub food and good beer the wolsey is the place to go. Such a shame
Jo Daly
Good family meal, my husband enjoyed his sticky chilli beef and I my burger. My daughters mini mixed grill however was a little bit of a let down though as her garlic bread was black on the bottom of one and her beans cold on arrival, Luckily she was full so we didn’t ask for a replacement. Chips could be better but on a whole and for the price we were satisfied. The rolo cheesecake and tiramisu were lovely and staff were great.
George D Porritt
The place looks and feels 'run down ' the food was OK not special and they need more staff. However - it was crowded so must be doing something right, I can't figure what it is though. Maybe I'm getting too used to better service in pub restaurants.
Ade Stones
Came in Wednesday lunch time had a pint and ribeye surf and turf, although it was fairly busy lunch time trade the food came sizzling and cooked how I like it. The two bar staff were great and friendly - I'd recommend anytime, thank you
Lisa Sando
Lovely place to take kids. Kids play area was good, and Peppa pig on the Tele to keep them occupied. Food was nice but not great presentation. Had sweet chilli chicken sandwich but just came on plate with a few chips. A nice dressed side salad would finish it off nicely. Will be coming again.
Steven Bacon
Christmas eve family get together. Great service, great food, great atmosphere. Highly recommend this place. ;-)
Keith Vincent Cook
Just left from celebrating my friends 30th and it was such a good idea to go here! The staff were amazing and really helpful. The food was very very good and the place just felt like a safe chilled place to eat, chat and celebrate....to all the staff who worked this evening thank you so much!
Dawn Poole Was Allin
Popped in for a couple of drinks. The frozen mango daquiri were lovely and you got 2 shots of Bacardi in too and was less than £3.50 for a good sized glass.
The frose wine- our new fave drink! Lovely and again at a good price. Only complaint would be it ran out a couple of times while we were there. Would recommend for lovely summer drinks at a good price.
Sarah Thompson
We have been today before the Sunderland air show and were very impressed. Lovely food and the children's menu is excellent value. The food came really quickly and the staff were very friendly and efficient.
Lauren Steel
Came for my nephew's birthday meal tonight even tho some of the reviews on here are bad we thought we would try it for ourselves and ignore reviews and I'm glad we did we were defiantly not disappointed food was beautiful and staff are lovely couldn't fault anything!!!!!
Jaimie Sutherland
We came yesterday never been since it got done up food was absolutely amazing and our sweet was devine we definatly coming back again staff were really polite
Jade McQueen
Came in for lunch (11:30 ish) ordered the mixed grill, which was missing tomatoes And mushrooms, which they had ran out of at that time in the morning � ... they never offered us peas, corn , onion rings as a substitute which I think is terrible !! As I paid for a meal which was printed and had 2 things missing from it. My chips were stone cold, the only positive was my meat was cooked and tasted lovely! And the girl serving was helpful and polite ! Wouldn’t be returning
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