A little limited menu, but the omelette sandwich and coffee were good quality. Nice and clean with friendly staf
I met someone in the cafe for a pre arranged meeting. We each had coffee that was up to Marks and Sparks standards. The restaurant is well laid out and people often meet old friends in here. The staff are very pleasant and helpful. It's a good spacious place where you can have quiet conversations c
Overall, I like M&S, though the last time I was there, Monday, May 15th, 2023, the self-service attendant was quite rude.
The only problem that I find with the store is in the shoe department .I have to have the broader fitting shoe and they don't come in half sizes, so one shoe is always a little too big. People say, shop somewhere else, but, I like my quality foot wear.
Good selection of food and clothes only downside is the food section is small compared to other stores though I found everything I needed and was served quick on the till. Great staff and selection
Just quality through out.. meal deals for a cozy night in are very good.
I don't often shop here, as most of the shops where crowded, I popped in and bought a few items. The Butter chicken looked tasty but it was priced at £4.50. Bit tad expensive for me. Decided to splash out 😄 cooked tonight with a pk of brown rice. Massively impressed with the amount of chicken and t
Loved shopping here. Staff are always friendly and so helpful and cheerful. I love the food department always some great deals on. The cafe upstairs is great suitable for just a cup of tea and a chat or for a meal and staff always at hand to help. Can't fault the place.
I use the food section regularly but recently the food use by dates have been poor a lot of food has to be used by next day. The meal deals they offer regularly are worth it for that cosy night in with your other half. On most occasions staff are great but on a couple of occasions one particular mem
A lovely branch of the well established department store. Good selection of clothes and a smashing little food hall.The people that work here are very good at their jobs and always most helpful. The nearby St. Mary's car park is extremely handy too, so handy that even if it's lashing down outside an
Love this store. Always shop there for clothing for the whole family.
Only one complaint the walkway to the upstairs from the car park should always be open.
Camera's should be in place as part of there security.
Customers use the toilet if entering from the walkway hence spend ing money in the shop
We were looking for something very specific and the person who assist us were brilliant!
Very happy with the results of our purchase and very happy to find a shop with well trained stuff who can even help cancer patients!
Well done M+S Sunderland!
We need more people like then
Very big standard. Cafe is ok but they haven't got the staff rotation right ....they are either all serving you or no one is ! Source of huge frustration every time I visit . Food hall is actually not too bad, they have a decent food selection and the four stars have been awarded for the staff . Th
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