Miki
We have ordered from Papa John's many times in the past, the restaurant was a little hit and miss.
We are happy to say that we ordered a delivery of 4XXL pizzas, 2 sides and one of their folded pizzas which we have only tried for the first time for a group of us the order was fantastic. The folded pizza at £6.99 is value for money and very filling. The dough is also great.
The normal XXL pizzas were cooked perfectly, the right amount of salt and lots of quality ingredients on top, delicious.
10/10 for Papa John's let's hope they keep it up.
Graeme Brown
Had an issue a few weeks ago. Fantastic customer service from Darish the manager. Issues rectified and the pizzas we had delivered were the nicest we have had in a long while. A++ for customer service and quality. Thanks Darish.
Claire Howells
Did a lunchtime order for over 20 pizzas, sides and desserts. Can’t fault anything. Food was cooked to perfection.
Honest Reviewer
Really nice pizza for fast food. I love the Greek pizza with a stuffed crust. Really fresh and tasty. Their garlic sauce is also lovely for dipping crusts into.
Nathan Preece
While I haven't ordered from this store for a good 2 years or so due to previous bad experiences, I have to say I gave them a second chance in 2021 and have made three orders so far this year. While my extra dips I ordered were forgotten on order number 2, I have to say the pizza quality has been exceptional on every occasion. Much tastier this time round than my usual favourite franchise pizza delivery company that starts with a 'D' and ends in 'o's'.
I need to add that the customer service offered by the delivery driver tonight (19/03/21), was fantastic. Such a polite and friendly bloke who came across as very happy in their role. Hats off to him. Hopefully management of this PJ franchise take my positive feedback on board and feed it back to him; he was great.
I'll be very happy to order again soon.
Thanks again.
Mason Quinn-Flipping
The pizzas there are fantastic I love they stuffed crust good staff and it’s cool how they do the dough and the pizza and the pizzas are nice and fresh.
Verónique Ran
I was nicely surprised how lovely the pizza and sides were good and tasty! But the garlic dip was rather strange. More less mayo-like. But I ate it anyway🤣it was ctually quite good with the pizza. Papa John's - Highly recommended!
Myles
Quickly made and easy to collect with parking on site
Michael Stuart
Pizzas were very tasty and didn't have to wait too long!! 10 - 15 minutes was 10 - 15 minutes!! Very good place to visit if you are hungry!! Friendly too!!
Sion Elis
Jenny delivered my pizza incredibly quickly (the fastest delivery I’ve ever had!). Tasted really good and really enjoyed. Thanks!
Claire Johnson-Martin
Ordered at 7:30pm tonight. According to the online tracker it was delivered by ten past 8. It wasn't, and that's about the 5th time that's happened. I can only assume that either it's an automated system that doesn't actually represent timings, in which case why have it, or that the driver marks everything as "delivered" when he leaves. Phoned at 8:35pm to ask where it was, apparently "on its way as we're really busy". Came at 8:45pm from a delivery driver who hung around, obviously wanting a tip (um, no) and was very very nearly cold. Shame as it had the potential to be nice pizza. Back to dominoes it is! Very disappointed.
Lorena Hynes
Service was shockingly late waited ages for a pizza to turn up phoned up twice even staff including manager not a clue of where the bloody pizza was so continued to wait and still nothing, we love papa johns but what a shit service!!!
Stefano D'Angiola
"I didn't like" it is sort of a lie as I've been waiting for 1 hour and 10 minutes for the delivery, and have not been able taste it yet..
Update - Eventually delivered around 1 hour 15mins after order placed, dry and tepid warm, hence review is now "I hated it".
I phoned to complain, apparently short of staff tonight.. I paid & got 2 shit pizzas and they offered me 1 FOC large pizza next time I order. How wonderful... They obviously value my custom, not...
Jozef Joey Davies
1st time ive had a papa johns awful talk about burnt never again ��
Hannah Downing
Took an hour and a half to arrive and was barely luke warm. Really unacceptable service when I phoned to ask where order was, not good enough!
Emma Cleverley
Ordered 2 hours ago, still no pizza...
Seren Alyx Wearing
Ordered a pizza and four extra dips tonight. It arrived around 21:30 and my partner was told the extra dips were in the box, but when we looked they were missing. Phoned instantly and were told the dips would be sent… Called back an hour later and were told dips were on the road… Called another half hour later, just before closing time and the driver finally turned up while on the phone. I've never waited so long for missing parts of an order to be sent before.
Pam Preece
Morriston shop. Service was disgusting. Staff scruffy and dirty looking. Didn't know what they were doing. Tried to charge me £31 for a bill of £16 and argued it out with me. Was in shop 45 minutes. Customer before and after me complained. 1st time there and last. Never again. I will be putting in an official complaint to head office.
Ashleigh O'Brien
The Best Pizza in Swansea
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