wow! I'm reading over all the comments and can't believe it! I have been ordering from this domino's for 3 years and most of the time I have had super quick service! There has been a time or two where we waited close to two hours, but pizza places get busy, ovens only hold so much at once, and there is a limited amount of drivers. Used to deliver pizzas myself once upon a time, so know how busy it can suddenly get:) Other then those few times, i usually get my pizza within 20 minutes! It's the quickest delivery service I have experienced in this area:) Thanks:) .....just placed an order...hope they don't make a liar of me! lol
Great service from the management and the staff would recommend to everyone and thank you for helping me out
I've come to Dominos Pizza in Thetford for the click & collect option which is great and the food always comes out piping hot. I do have to admit the prices are high but then it's more effort to try find a discount code to get it reduced down to what would be a reasonable price for a pizza. It's card only here and they do not accept cash.
Click and collect order, ready in good time. No complaints here
Quality pizza and acceptable awaiting time from step in
Not bad pizza what the problem they don't handle cash it's only credit cards or phone got to get us to this method, I've become one of the old system did not realised they went cashless.
Edit of review:
As you can see from my last review the service, pizza and delivery was terrible here. I don't know if there has been a change in management but whatever has happened is working. Last 2 times I ordered, food has got here quickly, hot and fresh. Thank you for making changes and keep up the great work 👍
----------- Previous review----------------
This dominos is probably the SLOWEST delivery service in the world. I regularly order from here and 30 mins after order its still not even in the oven being baked! Seriously need to get more staff or more resources to cope with the orders. Anywhere else you go dominoes will generally be delivered within 20 mins of ordering not still waiting to be baked after 20 minutes. Very poor service.
My most recent visit, after 1hr of waiting they called and said, if you want pizza delivered it will be 2hr wait can you come and collect it!!! No apology, absolute rubbish service....if you can't cope with the orders or deliveries, stop taking orders. I got a refund and went elsewhere, won't use again 😒
The quality of food has fallen, especially chorizo and sausage. Prices are unreasonably high. 2-3 years ago it was much better. The only thing that pleases me is the speed of delivery.
It's OK not the best around a month ago I waited two hours for pizzas to arrive they arrived and the driver was rude saying they are busy. We ringed up for an hour no reply. When pizza came it was warm. We got a refund. Last 2 times pizza has been better and good.
Update 15/10/17
Ordered pizza here on 12/10/17. Pizza took an hour to arrive. Once arrived the pizza was cold and not that great. I am now giving 2 stars and won't be ordering from here for a few months
Update 30/10/17
Ordered last Sunday 22/10/17
Pizza arrived in half an hour. Much better this time and hot and fresh and really nice
Update 08/04/18
Ordered pizza here on 26/03/18
Pizza arrived quickly nice and hot. Getting much better now.
Always when ordering from here, it always comes on time, food always hot when arrives, staff are always friendly and helpful when needed help. Especially the female driver she would always make sure that everything is great before leaving, and making sure the order is correct and we are happy with it.
Never had any issues, quick turnaround when pre- ordered through the app, only 10-15 mins wait. Staff are friendly too
Great customer service, took only 10 minutes to receive pizzas and they tasted as other Domino's. Loved it
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