Korean Grill House

Took the Mrs here for her birthday. Staff kept a great attitude and did a great job of making us feel welcome. Food was okay, maybe we came a little late but the beef looked a bit different from when I’ve previously been there. Otherwise, great place to go for a special night out. One of the budget friendly kbbq places I’ve been to, also the new seating arrangements are great, however, I did find myself struggling to reach the grill (I’m 6 ft), so maybe raising the seats or lowering the table would be ideal. Aside from that, great food, great people, great night!

Haven’t been to this place for so long, probably since pre covid. Price has gone up extensively which I don’t even think the food worths the money for such kind of lunch box. $9-11 for a bento box.. I guess everyone would say this is considered as ‘cheap’ as other places, but definitely not with such quality. (forgot to take pics of the food but you can just refer to other pics in other reviews). Anyways, the worst part was not the food but the service. Placed an order and then they made a wrong order, what do you expect the server would do? Ok, this guy actually gave attitude and then take the wrong item (bento box) aside and put it on the other table like having an attitude, then walk to the ordering machine mumbling “that’s what you ordered”… etc. Oh my goodness, I can’t believe I can still experience such so called service nowadays, then I actually said, What’s wrong?… then he just walked away. After waited for more than 15 mins while everyone on my table finished their food.. then I’m still waiting for this re-ordered item.. seriously I didn’t even want to take it anymore but whatever. Had and finished it after chasing it as waited for so long(hopefully nothing added into the food) I didn’t even think the guy would deserve any gratuity.. but then found out the bill automatically added 13% tips. wth? so 4 people lunch with gratituty added by default.. does it mean they know probably they don’t deserve any tips? seriously. Done deal. Been to this brand for over 25+ years, sad that food quality and service gone down tremendously with price increased to a point I rather have something else in the future. Only for once, too bad. Rather to go to other authentic korean restaurants.

Service has gone down. Sat until lunch was finished and they did not brought tea or water which we finally has to ask for it. Ordered Kalbi + beef bento and looks like it contained only beef. Unless they decided to spend the extra work in removing the bones from the kalbi. Note that 10% service charge is already added to bill. Do not over tip.