Mike Peacock
I had never been to Zizi before tonight but walking past it looked really nice so I thought I would give it a shot.
I am really glad I did.
The staff were really welcoming. My waiter Alessio deserves a special mention. He was very friendly and attentive.
I had the meatballs which were served in a delicious tomato sauce to start. They were served on a hot plate and stayed hot whilst I ate them.
I had the Peccante Pizza for my main course which was equally tasty and a side of fries. The meal was fantastic and thankfully there were plenty of tables available.
I think the best time to come here is on a week day in the evening. It does get very busy here at the Trafford Centre at the weekend and it can be difficult to park and navigate your way about but during the week it’s great.
Anyway, I would thoroughly recommend this restaurant for an Italian meal.
Thanks for reading.
Al Jones
So many eateries to choose from at the Trafford Centre. Today's choice was Zizzi. The food and drinks were delicious 😋 however it's really hard to get the intended Italian experience when the whole environmental setting is a bit artificial and the service is impersonal. Convenient whilst shopping- yes, so box half ticked.
Chris Turner
Fantastic experience. Food was perfect, the service was exceptional and our waiter Stevie J couldn’t have been more helpful. Would definitely recommended and will be back again!
Alex Booth
The waiters were so happy and friendly. They seemed to really love their job and wanted to help us in any way they could. The food was absolutely delicious, couldn’t fault anything. They gave us a tub to take away our food when we got too full. And they were always prepared to help us. Also, the service was so quick, no more waiting 15 minutes for a drink, try less than 5 minutes here!!
Could not fault this place at all!
Kam L
Stopped off here for lunch whilst shopping at the Trafford Centre.
It's was the 1st time I've tried a zizi restaurant and I was really impressed. The food was of a very high quality the calzone was packed full of toppings and was very tasty and the fries were really good too (I never say that about plain fries) and it wasn't expensive either.
Gutted I didn't get his name but the waiter we had brilliant, he was attentive and gave a service with a smile, always a bonus to be welcomed like that.
I'll definitely be back.
Sam Seddon
We had some vouchers from our Tesco Club Card so we went to Zizzi after shopping. When we walked in we were told they were out of dough, so any pizza meal or garlic bread was off the menu, which was quite disappointing. However the pesto and tomato ciabatta was very nice, as were the olives. The chicken rigatoni was a decent sized portion, and tasted good. The wild boar meatballs had a good taste, but the dish was quite wet at the bottom. The loaded fries came and were luke-warm, which again was quite disappointing. Overall it was an okay experience, just a shame there was no dough as I enjoyed the calzone last time I went.
Bia Malik
Main reason for this review is the amazing Service. The staff here is super friendly and helpful! The food, mine was Prawn pasta was pretty bland. Even with extra pepper, salt and cheese it didn't get a flavour. Don't order it!!! The Ambiance was nice however this place does get super busy...
Would I go back? Probably yes! But for the perfectly amazing service!!
Katie Duce
We came here on a Saturday afternoon for our son's birthday treat. Stevie looked after us and from the get go he was just exceptional! He made a super special mocktail for the birthday boy and just really went that extra mile to make the visit special. We would return just for Stevie's amazing service! Thank you and we will be back.
Sarah Caverly
Really enjoyed our visit here tonight. The food was very tasty, the portions were very good and the perfect temperature. Staff members were all friendly and helpful, especially Nadine. Danny and Kye were amazing, super helpful and just a credit to Zizzi. We will definitely return again soon.
Yiannis Christodoulou
We visited Trafford Centre the other day, and Zizzi seemed like a good option for lunch.
Pizza was great and as expected. We also tried the chorizo carbonara and definitely a tasty choice. We got a small salad dish, which was not up to the same standard. Overall, good option for lunch if you find yourself around Trafford centre.
mark Bailey
Update:
After complaining to head office. They took my complaint very seriously. They gave me a free complimentary meal for two, and it was fantastic! I can not fault them I will pull up the star rating to a four the only thing letting them down was the previous experience I’m afraid.
Absolute joke! Fully booked up but the restaurant is empty!! The staff were rude and she rolled her eyes at me then proceeded to talk down to me. Then they said “there’s nothing that can do,” well open up the seating area for a start. I then laughed and thought she was being sarcastic, she shrugged and gave me a blank stare. She was incredibly rude!! Please train your staff properly. They are no different from the the people that work at McDonalds, KFC, Burger King or Subway. Actually the people who work at the other venues are friendlier. It’s too bad I didn’t get a of her name, so I could name, she’s a bad representation of your company. She was utterly useless and incompetent, please replace her with a cardboard cutout, you could get more sense out of them. She was a little Vietnamese girl. Please keep a close eye on her and make sure she’s does not “greet” the customer.
georgia harrop
Zizzi is our go to restaurant, as its a favourite of the kids.
Each time we come to zizzi, we always have a great time, food is perfect, atmosphere is great and the staff are all very welcoming and friendly!.
I'm a fussy eater and always find something I enjoy from the menu, they even have something for our 3 year old daughter enjoys!
We don't go anywhere else when we visit the trafford centre.
Sarah Purkis
Avoid - Definitely do not recommend!
Waited about half an hour even though half the tables were empty (in hindsight, maybe this should have clued me in). As being seated told meals were taking about 40 mins to be served. Once it arrived, pasta was awful as though had been microwaved, ravioli was dripped with a spoonful of straight up pesto and a couple of cherry tomatoes, not as a sauce. And finally the waiter couldn't even manage to crack a smile even though paid a 20% tip - thinking about it, no staff smiled. Terribly disappointed � (thumbs down) on all aspects.
Jessica Dexter
Unfortunately our experience at Zizzi was not good. I have never complained about a meal before so this was a first. We waited 30mins for a pizza and chicken dish, it understandably was busy as it's the summer holidays, however no one informed us that there was a wait or came to apologise.
When our meals did arrive, there were cold. According to our waiter they had been sitting on the pass and then proceeded to explain how the Zizzi kitchen worked, safe to say he was baffled. Why send out cold food? The waiter told us it would be 5 minutes to replace the dishes. How can it take 5 minutes for a pizza and chicken dish, especially when it took 30mins the first time??
When it did arrive my chicken dish was very dry, I am pretty sure it was just reheated but being hungry I ate it anyway.
When the bill arrived I was shocked to receive a full price bill. I told the waiter I was not happy with this and he kindly took the pizza off.
I worked 8 years in the restaurant business so I know the troubles and things that can happen. Sadly, this was an experience we don't forget.
Lee Burton
A queue to be seated, so yes it was busy when we arrived, but by the time we were seated there were more than a couple of empty tables. We were seated & then the waitress took our order... Fine... But then once our drinks arrived things went a little down hill. On serving the children's drinks the waitress spilled the drinks & thought this was fine. My large beer & sprite was served with small glass, but every other table that had a large bottle of beer had a large glass... Then between courses we had to shout to get the waitresses attention away from chatting at the till with her colleague to order another drink. The final straw was again having to shout to get the waitresses attention for the bill & then being left for ages for the waitress to come over and settle the bill once again due to her chatting with her colleague at the till. We've eaten here before & had great service from a waiter that still works here so obviously it's an issue with just this one member of staff. Manager please sort out your staff as it reflects badly on you....
Allie Louise
We go to this particular Zizzi when ever we go to up to Manchester. I have to say that yesterday we were unable to book a table online. However speaking to the manager he assured us we would get a table at the time we requested and we did!
It is a busy restaurant but the food and the service have never been less that fantastic. The staff greeting us were polite as well as the staff waiting on us. We will definitely be going again. Well done to all the Zizzi staff!
Sandra Moreland
We had a lovely meal there yesterday for my birthday. The seafood sharing starter was amazing no waiting. Main courses were just as good. Our waitress asked if it was a special occasion and as I said it was my birthday she brought out 2 glasses of Prosecco on the house. It was an excellent meal and would thoroughly recommend it and will certainly return
Jobb Ngernklom
Never complained about my food before, however my evening here the other night was apporling. We waited 20 minutes before being noticed by a staff for some drinks, which took a further 20 minutes to come. Once the food arrived it was cold, dull and sloppy, to force the food down I was looking around for a member of staff for some complimentary sauce however, none was around the shop floor but was talking around the bar and in front of the kitchen. At the end we just asked for our bill and didn’t even end up having our mains or dessert.
Jason Rutlidge
Got a table for 3...ok...drinks ordered, ok...then the very long wait for starters; too long in fact.
Although quite busy, staff seemed to be rushing around like blue ass flies.
Menu seems to be a little over priced considering what it is, Italian...and 12 earth pounds for a Chicken Salad is a little steep, but hey oh, it is what it is! Want to shop amongst some high end outlets and take your scran within the same venue...expect nothing less.
Michaila Ashton
Had a fantastic meal yesterday service all round was good the waiter and waitress couldn't do a nough for our table was really helpful it was our 3rd visit and we will be back again and again
Rachel Howes
We booked and got seated straight away which was great as busy for Mother’s Day. The food wasn’t great as bolognaise was like gravy but edible. The waitress was fantastic though which made the experience better. Credit to her as she so friendly and was a pleasure to be served by her
Milad Etemadi
Wednesdays evening restaurant half full and under staffed. Waited over an hour for two mains and one starter. Food very average. Wouldn't recommend.
Faye Steadman
A fantastic visit today with the excellent waitress Uddie. She really made our visit special and made such a fuss of our 2 year old daughter. I have never seen her eat as much because she was praising her - thank you. We have eaten in several Zizzi and have never had such an enjoyable experience. Thank you Uddie!
Lewis Weston
Festive menu was delicious & the thoughtful cocktail selection complimented the meal perfectly; presentation & service were outstanding ... shall definitely return soon for this treat ... Lewis & Mark x
Jacqueline Woods
It’s not fast food but if you want fast food go KFC . Food was delicious � when it arrived. Waitress was most helpful & good at her job . Will defo go there again . A very relaxed meal . Both adults & children enjoyed our food .
Emma Mosquera
If you like waiting visit here ! Ordering drinks, receiving drinks, ordering food, being served food, asking for the bill, paying the bill....all took way longer than they should have. Didnt even get glasses with the bottles when they came. Food not particularly nice either. Do yourself a favour and avoid
Jean Ashworth-Stott
Excellent meal as always. I had the seafood risotto as usual, but my mum had the special crab meat cannelloni off the specials board! Absolutely gorgeous. Daughters spag carbona amazing
Lizzie Mirza
Took a while to be seated even though there were empty tables and no one else waiting. Order placed and drinks arrived promptly. Food took ages, after we got a bit fidgety the waitress came and apologised for the wait, said the chef said sorry n it would be 5 mins, about 15 mins later food arrived. Waited about an 40 mins in total. Pizza n garlic bread was very good, pasta (carbonara) was ok, had better. Bill arrived promptly, was able to use student discount 30% off which was a big bonus and made the wait bearable.
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