Domino's Pizza

I have been eating dominos my whole life, didn’t realise this is how a cheese pizza and garlic scrolls look like. I am so disappointed in service and the food I received. My delivery time was supposed to be 05:07 PM today but i got my order at 05:45 PM and had to wait outside my house for 15 mins after getting told the driver is not far away. I have never been dissatisfied with dominos ever, but this branch proved me wrong!

I attached a photo, you're welcome to see for yourself In future instead of belittling your customer, How about you recognise your mistake and rectify the issue Edit: For the record, spoke to dominos on twitter and they gave me a refund, not only for the garlic bread, but for the whole order. Which isn't what i wanted but after how Cambridge terrace talked to me on the phone. No issues what so ever from me

Cheap and fast pizza for the price but, under any circumstances, do not get the thin and crispy crust option. I have come here and have always ordered this option. A couple of weeks ago I noticed a blackish brownish spot on the bottom side of the pizza. I went up to ask what it was, thinking it was mold. That day one of the employees insisted that it wasn't mold and burn marks from the oily pan (pic down below). I thought that was a little strange as my friend had not seen any "burn marks" on the underside of his pizza which was on a deep dish style base. The next time I went I ordered my usual just to see if the same marks would show up. They did. So I took the pizza back and some nicer workers explained the same story as before but offered to cook me a new pie if I felt uncomfortable. I did that and also received a free drink. So to sum it up, this Domino's Pizza is a bit hit or miss, order a pizza with a regular base, and don't be afraid to ask questions. Thanks for reading. (PS this pizza is great for after a bike ride or run)