Golden West Lakes Chinese Restaurant

We dined in the restaurant tonight on Saturday and had 5 mains, 2 entrees. 3 of the mains were not nice, the Mongolian beef had no flavour, the honey king prawns were very tangy and the satay chicken had no flavour like it was watered down. The service was slow and terrible. We ordered fried ice cream and it came out soggy with not a trace of hot oil, it was microwaved. I’ve never had fried ice cream that was soggy like that. I would not go back, not like it used to be. Don’t recommend.

Meals are average I ordered the honey chicken and my mother ordered the lemon chicken to which the chicken was quite dry and the sauce wasn't the best the service and decoration of the place are nicely done but given where this place is located it is quite disappointing hopefully it's a one off thing but won't be back here in a hurry

Was there Chinese new year with 5x others. 3 hours in our mains barely arrived at the table and staff wanted to argue with us. We weren't allowed to order what we wanted and were forced to have the banquet. Was violently ill while there due to peanut allergy that staff were made aware of. Used to go here 2-3 times per week, haven't gone back since and won't be going back.

We had 2 stir fries and 1 special fried rice take away meals yesterday. Partner picked up ordered meals. Started eating stir fried chicken and cashew nuts. Almost half of the chicken slivers were so tough I couldn’t get my teeth through them. Those pieces were literally like chewy tasteless rubber. Unbelievable! We called them and the lady asked to bring it straight back. But we couldn’t at the time and the lady kept on insisting to bring back. I had told her we couldn’t. I said I can tomorrow. The lady said no and laughed and said it must be an old chicken. It was very stale I’d would think. Hence we will definitely will not be going back there ever again. We had used them about 4 times.

A beautifully presented traditional Asian restaurant with views of the lakes. Service is prompt and friendly. The menu is extensive with most of the favourite Asian dishes. Our meals were excellent, made with fresh ingredients. A couple of small criticisms; there were very few wines by the glass offered. I enquired about coffee after our meal and received an apologetic reply saying it might take 10 minutes or more. A little disappointing but overall the dining experience was very good.