Capriotti's Sandwich Shop

I ordered 2 medium Bobbies on 2 separate days for lunch. Both sandwiches had very little turkey. I get the cost to buy the turkey, cook it then pay higher wages to put it on a roll. I tried twice, if I wanted a stuffing sandwich with cranberry sauce I would have opted out and picked something else. Im not against paying more for a good sandwich they just cut the quality and ruined a good product.

Worst experience ever. I ordered party trays 2 weeks ago for my sons birthday party on the 26th. I placed the order online and was charged full price on the 15th. The morning of the birthday, half hour before the delivery was suppose to arrive, I received a text that our order was set to be delivered on time at noon. At noon I then received a email from the store saying that my order was cancelled and to call the store 1 HOUR before the birthday party. I could not get a hold of anyone at the store and did not receive any subs for the birthday party that day. I ended up calling the same store the next day. I ended up talking to the poor young cashier that was working and was trying to speak with the supervisor. The supervisor was refusing to get on the phone for myself and my husband. We are furious. We just want our money back at this point and haven’t even reached a resolution for that. We will never order subs here again.

6pm on a Friday. Two large cheesesteaks and a bag of chips cost nearly $40 now? Perhaps a fall from grace? Capriotti's used to be great, but this was subpar. I rarely write reviews, but this was so bad I felt compelled to jump on here. Their sandwiches used to be full and generous. But this time around we were literally able to close the bun, edge to edge, and enclose the skimpy portions of the sandwhich inside. This means, opening the roll, the meat clings to one side, perhaps maybe a teaspoon, no more than a tablespoon or so, in thickness. The bread was rubbery. The steak was dry. The flavor was bland. Honestly, this tasted like a P.O.S. cheesesteak you'd get premade in the frozen section of Acme, where you convert the box into a microwavable heating tray and hope for the best. For this cost, I am very disappointed in a place with such a (formerly) good reputation. In the photos below you'll see one with the sandwich open and the meat to one side. Back in the day, the large cheesesteak used to have its contents touch edge to edge. Now it's basically more bread than content. What a joke! Would be nice if they made good on this somehow.