Domino's Pizza

I ordered a pizza at 5:15, it arrived at 4:15. I had to file a police report because the GM wanted to have a screaming match inside and outside the establishment. Furthermore, she threatened me with "people" coming to my apt and commiting violence. She took the cold pizza I returned and refused to replace it. The most unprofessional experience I've ever had at a food establishment EVER. I would be embarassed to work for her and I feel stupid for thinking I could have a simple pizza delivery.

This place should be shut down due to its overall lack of ability to run like a business. I’m a Monday night I order two pizzas and a soda at 8:15, order gets to me at 11:30 and i get one pizza and guess what? Even that was wrong. I don’t know who this franchise owner is but they are a despicable excuse for a dominos pizza franchise.

No, Cody didn’t deliver my order so pls refund my order. I have wiated an ddidnt receive the order ao I called dominos multiple times fo the refund and every time I have been only told “the general manager is not here, please call back later”. I have called several times for the GM for 3 days and he was never there so I requested for a call back from the GM but they said they cant even do that. I still didnt receive the refund. Very very bad experience.

This particular Domino's has been saying they are not doing deliveries only pick up and then when I went to pick up my food they were sending their driver out with orders to deliver. This is a lame move and being Dominos is about the only late nite place open it's very inconsiderate and inconvenient to make certain people come pick up.

I hate to do it, but at least for the moment I have to give Domino's 1 star. This is the second time we've ordered from them and it took well over an hour and a half to get the pizza. Heck, this last order it took more than hour for them to make the pizza. Then an hour and a half to deliver it. If their time estimate on the website was accurate I wouldn't have a problem. But both times the website showed 45-50 minute wait times. I think they've got that set as the maximum, something I really really hate. Lying to your customers about how busy you are might get an extra order or two right then but it's going to cost you customers in the long run. Domino's "we'll make it right" doesn't really amount to much either. You can get a free pizza for the issue but you limited to a basic pizza (or 20% a pizza) and the offer expires after 30 days. If you don't order frequently it won't do you much good. I understand it's difficult to get drivers and staff right now--I understand that they're very busy and I don't blame the employees at the shop. They've always been very apologetic and as helpful as they can be. I blame the management that thinks lying to their customers about estimated delivery times is a better choice than showing 1.5 - 2 hr delivery times.